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"House was spotless and the staff were very friendly and helpfully great pool"

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"Had a really nice couple of nights, room was spacious, clean and ideal for a family. Staff were absolutely fantastic, friendly, courteous and helpful, credit to the resort and management. Breakfast had enough for everyone and a good selection of cooked and continental. We had one evening meal in the restaurant, couldn't fault the food or the service and very reasonably priced, we even stayed for the quiz! Overall, thoroughly enjoyed our stay, would highly recommend and will hopefully visit again. Thank you. :) "