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"Great location, staff and room. Only downside was that they do not accept walk in reservations at the reception. Reservations must be booked online. You can book it whilst in the hotel lobby from your phone though."

"Internet was very slow and kept dropping out, so made doing my report difficult and no plugs by the bed to help with charging phones etc"

"Very handy being at the motorway services"

"Car park difficult access. Bed uncomfortable"

"Parking is secure"

"The bed was really comfy and the shower was hot. Basic room but was clean. The only thing is it has to be oven like temperatures before they activate the A/C in the rooms. Otherwise it’s a table top fan and a window that won’t fully open and then lets noise in from the petrol station next door. "

"Booked to stay for one night as going to a funeral. Lovely room with good amenities and drink options. The chocolate on the bed was a lovely touch. All the staff were delightful and so welcoming. Went out of their way to help. One item on the menu wasn’t available due to an upcoming menu change but the were happy to give me something else and make it similar for me. The rooms you could see a bit of damp and needs a new coat of paint but I am told this is happening in October. I will definitely be going back if I’m in the area and will recommend to everyone!"

"Advertised as a beautiful old Grange property but in truth you get a pretty sterile, care home-like environment."

"Room was clean and font desk person was friendly. Nice for a one night stay. Near the Abby Park which was lovely."