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"Staff was so informative, room needed cleaning, there was a poop in our toilet and rug was stained"

"Affordable prices but bare bones amenities. No in room coffee or tea provided. There was an additional £4 price for 2 packets of Nescafé instant coffee and tea bags. "

"So really, what choices do you have? you want to be near your terminal in position to leave. The signage is poor within the hotel and it takes awhile to understand that your room, which has a number beginning with 2, is on the first floor. Food options within the hotel are predictably stratospheric in price, but you know that going in. Noice coming from neighbor plumbing a constant. Overcome by AC noise. It's what it is, an overpriced room where you need it."

"Coming in to Heathrow from Cyprus (Ron Mitchell Adventure dot com), we faced a 12-hour layover beginning at Midnight. Booked a room that was clean, comfortable and quiet for around US 100 dollars, and cheap transportation costs. As Americans, it was like the "Clampetts" going to visit the "Jetsons". A fun journey figuring out where to catch a "POD" that magically transported us straight to the hotel, without ever once talking to a human until reaching the hotel. If you are stuck at T-5 for a while, consider this great alternative for comfort and a few hours sleep."

"We were welcomed warmly by the staff. Our room was clean and our bed was super comfortable! We enjoyed the happy hour special in the lounge and woke up refreshed for our flight home. "

"Clean. Located conveniently in arrivals in terminal 3. Great staff. I booked a double room. Very small room for myself and husband to manoevre 2 large suitcases and a hand luggage in this space. Price for one night 300 USD which we felt was high for that size of room. Bathroom very small. Shower divided by a half partition from adjacent toilet so a lot of water got onto the floor and mats were all soaked. No physical space to hang up towels in bathroom. Not enough space to rest things on around the sink. Overall just too small for a couple in the double room."

"Excellent "

"The staff and overall facility are excellent, and the location is convenient. However, the thick pillows are rock hard, and the open-concept shower results in water all over the floor. "

"Very quiet and comfortable."