Search Hotels Near Bowlero Glendale Heights, Chicago

"Excellent facility "

"Room was not cleaned well before check in, had to request new blankets due to being dirty. Walls had some kind of food smeared on it, bathroom floor still had someone else’s hair and also Barbie toys under sink on floor. Watched someone else’s kid pee in a chair next to the kitchen and when I told staff they said they would take care of it. Didn’t even ask me to show them what chair I was talking about. Watched for a while and never saw anyone come clean it. Hot tub was falling apart. Won’t be staying here again. "

"Everything was great"

"Second visit to this property. The first was 5 stars all around. Now, 18 months later, it seems as if the property needs a refresh--and appears to be getting one. Our room was clean but a bit cramped and frayed. Mattress needed to be replaced (my wife and I seemed to be rolling toward the middle). Breakfast was fine. Supplies were plentiful despite a crew of hungry teens (and families) from a sports team beating us and (temporarily) occupying most of the area. I like the location: just off the Interstate and close to our final destination. I'll try again in a few months, hoping remodeling is completed. "

"Breakfast was good the kitchen lady was so nice "

"Nice place to stay at. "

"The room was big and comfy"

"I am writing to formally dispute a series of unauthorized charges following my stay at the Crowne Plaza Lombard Downers Grove from March 27 to March 29, 2026. My rooms were prepaid via Expedia (Itineraries #73400939577096 and #73401902913251) for a total of $539.26. However, my bank statement currently shows four additional pending transactions from your property totaling $526.28 ($314.60, $105.84, $55.84, and $50.00). These charges were never disclosed, authorized, or explained at any point during my stay. Beyond the financial discrepancy, the quality of service was unacceptable: One bathroom was filthy upon arrival, and the plumbing in the walls knocked loudly for the duration of the three-day stay. On Saturday, while we were napping, front desk staff woke us up to blame my sleeping son for a noise complaint. Despite our own complaints about children running in the halls and beating on doors, your staff refused to review security footage and instead threatened us with fees. Staff refused to help when after midnight, there were a dozen people in the hallway, trying to get into rooms they didn’t reserve. One, actually vomited in the hallway. The stress of this stay was compounded by a medical emergency. On the morning of my last day, I suffered a stroke. After my children were picked up, I utilized self-checkout to go immediately to the hospital. I had intended to book two rooms at your location on alternating weekends for the next two years, plus holiday breaks. "

"Don't stay there"