โรงแรมใกล้สวนพฤกษศาสตร์-เฮอริเทจ พาร์ค, ดัลลัส

"Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

"This is not a cheap stay, and for the money I expected more. It wasn’t bad, just not what I expected for $1100 for 2 nights. The room was average, felt outdated, balcony view of the atrium was nice. Shower drained slow and pooled which I think is so gross. The room had no body wash - I could have brought our own but for just 2 nights I figured it would be easier to just use what they had. We had a bar of hand soap…again just for the price not what I expected. The Cantina buffer was $42 for...

"What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

"I had a very nice stay. Clean room and breakfast was tasty."

"Room got very hot at night"

"They didn't have shuttle service to pick me up at airport. Refused refund and was stuck at airport all night!!! 😡"

"My absolute favorite hotel in DFW"

"Breakfast was amazing love the bacon"

"Elevator seemed like it was going to break every time you used it. Roomed smelled like mold. Bathroom was tiny."

"Nice hotel. Not happy they charged me $10 a day to park. It’s not a garage or covered parking."

"Good, clean place to stay when convenience to the airport is important."

"Good breakfast, clean and well-maintained facility."

"The entire establishment was very clean and staff helpful."

"I didn’t like that the pool wasn’t open . I didn’t like my room was clean after the 4th day. I didn’t like that I was charged for parking on property parking spot."

"Our flight was canceled late at night and we weren't leaving until the following morning, so we needed a place to stay. When we got to the hotel, we were exhausted. The staff at the hotel were so kind! It was the best service interaction I had all day. They accommodated my mother in law with a large room because she needs a walker to get around. Clean rooms with comfortable beds. The shuttle service was timely to get us back to the airport. Recommend 100%!"

"Very friendly and helpful staff"

"Great location with multiple restaurants at walking distance."

"Loved the facilities and hotel. Very quiet and convenient. Our keys never worked either a card and digital key. We went multiple times to ask for keys and got replacements. On Sat. night, late, approx. 1 am, we needed new keys again and had to wait over 25 min. at the front desk for an employee. We even knowing on the office for behind the main desk. The day we left, our key didn't work and the employee had to walk me to the room as the check out had been processed at 9 am when the...