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"Un excellent hotel dans un quartier vivant et très central. Le personnel est extraordinaire."

"Terrible experience—I’ve never had an issue like this with a hotel before. I booked 2 deluxeroomsfor my mother, nephew, and niece for one night. The reservation clearly included breakfast. However, when they went to have breakfast, they were told that breakfast was not included and were denied service. I immediately contacted the front desk, but the receptionist was not helpful at all. She acknowledged that my reservation showed breakfast was included, but said their system did not reflect it...

"Front desk Ms.Sanjana was really great service. Overall friendly staff "

"The concept is fantastic but the wear and tear was questionable. I couldn't sleep because it was dirty - sheets soiled, etc. The internet however was wicked fast."

"Helpfulness and speed of great service from all the staff . Great value and no surprises. Rare. Peaceful but right in the heart of Park St. "

"The Room got flooded with dirty water. washroom were not usable. Lots of surfferings "

"good place, I got a spacious and quiet room. I highly recommend this hotel"

"Extremely convenient location near train station & bus lines. Rooms are refurbished with new furniture & fresh paint & well-working AC & wifi. The elevator is very convenient for luggage. Desk is fully staffed all day but English & ability to deal with online bookings take some time & effort. Bring screenshots of online bookings for best results."

"The rooms are great as well as the staffs are well behaved."

"Staff are very good. I ask for extra time to checkout and they give me extra time to checkout just for 800 rupees. thank you. Shopping center 10 min walk. "

"This property is in Park street which is old city of Kolkata. Area around property is too noisy and dirty every where people and people no place even to walk. People just throw garbage everywhere and keep splitting everywhere no place to walk without splits. How people don’t have common sense they clean their faces but makes streets dirty. Regarding property it was old houses that converted in hotel, whole staff was very good they can cook breakfast and dinner on demands, make tea and coffee....

"Good enough for a night stay"

"Staff were all courteous and excellent. Rooms need more cleaning. "

"I stayed 1 night in hotel Raunak,it was a great experience, staff are ready good and friendly, great location. Rooms are really neat and clean. I recommend to stay with your family."

"It was very dirty. Room was smelly. Bathroom is very unhygienic. Shower place is very unhygienic. Food was bad. I stayed here before too, but this time I am very frustrated. Not going there again "