"Beautifull buiding and welcoming staff. This hotel has had a chequered recent history but is well on its way to becoming a first class venue again. Excellent."
"Staff were particularly helpful and pleasant not to mention very efficient. Abi was the very best example of a staff member who did everything to ake our short stay enjoyable.
The shower in room 11 needs attention as does the loose toilet seat, otherwise impeccable."
"No complaints of note other than the doors were pretty loud when others closed their doors. It could be heard pretty clearly which disturbed some rest"
"This really was an excellent stay. We were a bit apprehensive due to some of the reviews about rooms being tired, so we specifically asked and paid for a refurbished room (40 in total). We also had a pitch view room, which is a unique experience.
Checked in at reception in 10 seconds flat, the same for checking out.
Room spotless, newly refurbished, great shower, comfy bed, can’t ask for anymore than that.
Just off Middlebrook retail park with loads to do "
"Check in and check out was easy, the room was clean and there was free tea and coffee. The hotel communal areas were very clean and the staff were very polite. Perfect for a budget stay. "
