STEPS Batumi Hotel & Suites blends modern comfort with upscale style in the heart of Batumi. Guests unwind on the sunny terrace or in the peaceful garden, with rejuvenating spa treatments available after exploring. Enjoy high-speed WiFi, two bars, and comfy outdoor furniture.
Batumi is home to STEPS Batumi Hotel & Suites. Alphabetic Tower and Ali and Nino are local landmarks, and travellers looking to shop may want to visit Grand Mall and Istanbul Bazaar Shopping Center. Batumi Central Park and Batumi Tower Ferris Wheel are also worth visiting. Visit our Batumi travel guide
This smoke-free aparthotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a poolside bar, a sauna and spa services. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
STEPS Batumi Hotel & Suites offers 250 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include a sauna, a fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 15 for adults and USD 15 to 15 for children
2 bars/lounges
A poolside bar
A restaurant
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
43-inch TV with cable channels
Outdoor areas
Garden
Outdoor furniture
Terrace
Work spaces
Meeting room
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Fee: USD 40 per accommodation per stay
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board on request
Luggage storage
Multilingual staff
Phone
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
250 units
27 floors
Electric car charging station
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 40 per accommodation, per stay
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately USD 15 to 15 for adults and USD 15 to 15 for children
Pet fee: USD 40 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Steps Batumi & Suites Batumi
STEPS Batumi Hotel & Suites Batumi
STEPS Batumi Hotel & Suites Aparthotel
STEPS Batumi Hotel & Suites Aparthotel Batumi
Frequently asked questions
Does STEPS Batumi Hotel & Suites have a pool?
Yes, this property has a seasonal outdoor pool.
Is STEPS Batumi Hotel & Suites pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 40 per accommodation, per stay.
What time is check-in at STEPS Batumi Hotel & Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at STEPS Batumi Hotel & Suites?
Checkout is at noon.
Where is STEPS Batumi Hotel & Suites located?
Situated in Batumi, this luxury aparthotel is within a 15-minute walk of Eclipse Casino, Batumi Beach and New Boulevard Beach. Grand Mall and Batumi Central Park are also within 3 miles (5 km).
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Reviews
STEPS Batumi Hotel & Suites Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.4
Amenities
6.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 9 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 9 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 9 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 9 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Ghada
19 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property and great location from the center and shopping area with super view and very clean
The staff are amazing especially ZAZA at the reception he’s very kind and friendly
Will come back again soon
I highly recommend
I had a mixed stay at my time at STEPS Batumi. I'll start with the positive. The property was overall clean and comfortable with decently sized and outfitted rooms in the two-room suite. A big perk was an in-unit washing machine that I made use of. The pool and spa were both well-maintained, staffed, and enjoyable.
The negatives include the following. First, the hotel only has one accessible elevator per side of the building, and there are over 30 floors in the building between hotel guests and apartment residents. This leads to long waits and very crowded rides. The high residency of the hotel also means that staff are overworked and take a long time to answer desk calls.
Likely for similar reasons, housekeeping has a massive window to fix up rooms--anywhere from 10 in the morning to 9 in the evening (21h!) Another major downside was unreliable wifi, which worked fine in the entryway of the apartment, but not in the bedrooms.
Another important note that is not entirely the hotel's fault but is worth considering, is that Batumi is rapidly expanding and at a rate that outpaces the capacity of infrastructure to meet the needs of newly constructed areas. One evening while I was staying the city cut off the water overnight, leaving me literally high and dry. Asking around with locals, they confirmed this happens on occasion in Batumi. Again, this was not the hotel's fault, but it would have been nice for the hotel to offer a nice gesture to compensate, but this did not happen.
Erik
Stayed 4 nights in Jul 2025
2/10 Terrible
Vahid
26 Sep 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This was the worst hotel I have ever stayed in.
The staff were very rude.
The shower water was warm for a few moments and then turned cold.
You have to wait a long time to use the elevator.
There was a terrible sewage smell coming from the rooms.
I absolutely do not recommend this hotel
Vahid
Stayed 6 nights in Sep 2025
4/10 Poor
Sagi
5 Dec 2024
Liked: Cleanliness
Disliked: Communication
The breakfast was good, but checkout was unpleasant because they made us wait while they checked if the room was clean.
Sagi
Stayed 1 night in Nov 2024
2/10 Terrible
Ruben
20 Oct 2024
Disliked: Cleanliness, property conditions & facilities, communication
I was supposed to stay at STEPS BATUMI from Oct 1st Oct 15th 2024. I got to the hotel and it seemed nice. But then the trouble started.
The first few days I was given water and the they cleaned the room. Then they stopped giving water, and I asked them to clean the room and change the sheets, they said okay but never came to clean. I called front desk they said they can come tomorrow. My sheets were on the floor so I went downstairs and they found me a sheet and 2 pillow cases. Next day I got a knock and I said I am getting ready can you come in an hour. I left the room saw a cleaning lady and asked her to clean, she said tell front desk, I told them and no one came. I called in the PM when I came back and front desk told me that cleaning staff marked the room clean. I got upset and the next morning I called and said is there a reason I am getting treated this way? So they sent the cleaning manager and I explained to her and she called the cleaning lady. She knocked on the door and asked if I want cleaning I said yes and she gave me the biggest attitude like I don’t know what I want.
Even after the cleaning the room is still dirty, one day she washed a few dishes and left the whole table by the sink soaked with water, they barely wash the floors, I got there and noticed a blood looking spot by the bed, which wasn’t cleaned until that day the manager came which was like 8 days into my stay.
The shower drain doesn’t drain. Terrible experience, I can say more but I’m done.
Ruben
Stayed 14 nights in Oct 2024
6/10 Okay
Verified traveller
12 Aug 2024
Liked: Cleanliness
Disliked: Communication
Grundsätzlich ein schönes Hotel. Die Zimmer waren schön und grundsätzlich sauber. Das Essen im Restaurant war lecker. Leider war der Service recht schlecht. Unser Zimmer wurde 3 Tage nicht gereinigt, obwohl wir ein entsprechendes Schild an der Tür hängen hatten. Nach einem Ausflug nach Tiflis war plötzlich unsere Karte gesperrt und es wurde behauptet, wir müssten uns mit dem privaten Vermieter auseinander setzen, dabei hatten wir beim Hotel gebucht. Haartrockner oder Seife im Hotel Fehlanzeige. Eine neue Rolle Toilettenpapier gab es nur, wenn das alte aufgebraucht war. Leider wurde uns erst nach mehrmaligem beschweren geholfen.
Verified traveller
Stayed 9 nights in Jul 2024
10/10 Excellent
Elif
5 Jun 2024
Liked: Cleanliness, room comfort, communication
Odalar çok temiz çok ferah her şeye kadar düşünmüşler ütünüz çamaşır makinanız kahve makinanız yani sayamayacağım her şey var yataklar harika yumuşak kesinlikle öneriyorum Batum’da kalabileceğiniz ender yerlerden birisi