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I Hotel

4.0 star property
Travelers find upscale comfort at this convenient luxury retreat near the ferry terminal, with wellness amenities for post-exploration relaxation

Choose dates to view prices

I Hotel is steps from Batam Centre Ferry Terminal, offering a refined experience with two bars and a gym. Guests can relax in the sauna or spa tub, book a massage, or use complimentary WiFi. The strategic location consistently earns positive reviews.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿2,029
฿2,456 total
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2
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About the area

Located in Batam, I Hotel is in the city centre. Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda. Ocarina Park and East Coast Park are also worth visiting.
Visit our Batam travel guideOpens in a new window
Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 19 min walk - 1.6 km
  • BCS Mall - 5 min drive - 2.3 km
  • Harbour Bay Ferry Terminal - 7 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 15 min drive - 6.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪The Taj Restaurant - ‬4 min walk

About this property

I Hotel

Upscale hotel near Batam Centre Ferry Terminal
Consider a stay at I Hotel and take advantage of dry cleaning/laundry services, 2 bars and a gym. Indulge in a massage at Lotus Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A banquet hall, a front desk safe and luggage storage
  • Smoke-free property, a 24-hour front desk and concierge services
Room features
All 165 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Front of property – evening/night
Aston Batam Hotel & Residence
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 425 reviews
Aston Batam Hotel & Residence

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Does I Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at I Hotel?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at I Hotel on 18 Jan 2026 start from ฿2,029.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at I Hotel?

Self-parking is free at this property.

What time is check-in at I Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at I Hotel?

Checkout is at noon.

Where is I Hotel located?

Located in the heart of Batam, this spa hotel is within 1 mile (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

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Reviews

I Hotel Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 281 out of 526 reviews
Rating 8 - Good. 195 out of 526 reviews
Rating 6 - Okay. 39 out of 526 reviews
Rating 4 - Poor. 4 out of 526 reviews
Rating 2 - Terrible. 7 out of 526 reviews

Reviews

10/10 Excellent

Sok Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintain...
Stayed 2 nights in Sep 2025

10/10 Excellent

TAN BEE

Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable staycation

Clean and comfortable place to relax.
Stayed 2 nights in Jul 2025

10/10 Excellent

Muhamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Check in was smooth and flawless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rusminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well presented and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

Ruzita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free upgraded

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created
Stayed 2 nights in Jun 2025

10/10 Excellent

ZAHHAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Batam

Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
Stayed 1 night in Aug 2023

8/10 Good

SOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY REASONABLE FOR THE PRICE

The stay was comfortable with friendly staff, a decently fitted clean room. Eateries, a supermarket and entertainment facilities are within easy reach.
Stayed 1 night in Jun 2024

10/10 Excellent

Mas Rizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Stayed 1 night in Nov 2023

10/10 Excellent

Taekseon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room review

Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Stayed 1 night in Sep 2024

8/10 Good

X.Y.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.
Stayed 1 night in Jun 2024

10/10 Excellent

vinzysong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big! Overall, I enjoy my stay as it was very convenient to shopping mall. Thank you so much!
Stayed 2 nights in Mar 2024

2/10 Terrible

Mina

Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

6/10 Okay

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Serene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel gave us a free upgrade
Stayed 1 night in Dec 2025

10/10 Excellent

ROHANIZA

Liked: Amenities
Will come to Visit this hotel again for future recommended to all.
Stayed 2 nights in Sep 2025