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"Friendly, helpful staff. Great restaurants on site. Every amenity is available. We loved the montion sensor lighting. One of the nicest, cleanest, best decorated stop we’ve ever stayed in. Did l mention how helpful, courteous, friendly and cheerful the entire staff was? I would give them 6 stars if l could. "

"Beautiful and clean hotel, helpful and friendly staff. The staff in the terrace restaurant were exceptional and went above and beyond to accommodate my vegetarian diet. "

"Excellent location and staff"

"Nuestra estancia NO fue agradable, el aseo de nuestra habitación dejó que desear. Se notó que las tazas de café solo las enjuagan, no las cambian pues use una para una medicina pegajosa y en la noche tenía un poco pegado al fondo, y la cucharita pegajosa!!! Las fundas se zafan de las almohadas, mismas que no tienen una funda propia y se ven las almohadas tal cual son, muy desagradable. La regadera salpica tanto que moja el papel de baño y todo el piso. Se acabaron los kleenex y no los repusieron hasta el tercer día y eso porque les dejé una nota. Dejamos un vaso usado de un brandy que nos trajeron del bar y nunca lo recogieron. En cuanto a la habitación, se ve que medio lo “modernizaron” pero bastante chafo, las puertas del closet no cierran y así muchos, muchos detalles que yo no puedo considerarlo arriba de un hotel tres estrellas."

"Nice hotel but it’s not five star luxury. No concierge to help. No restaurant for dinner. Roof bar closes by 6 pm but sunset is after 8 pm. Also you can head the rumble of the subway tram below the building even on the third floor. "

"My room smelled like mold, told the front desk had them clean it. The smell went away for a few hours then returned, they gave me disinfectant spray. The shower wasn’t clean, furniture was beat up. My cousins room was so bad she had to change twice because of the mold scent which was why I didn’t move I was scared to get a room that was worse. The carpets was discolored had a scent in the halls. Hotel needs a serious upgrade!! The staff was nice, hotel is located close to a few food places and a mall. I wouldn’t stay here again "

"Nice hotel, allowed early check in however our room (310) the hot water didn’t work in the shower and the phone in the room also did not work so had to go to reception to get room service. Informed the front desk about the phone but nothing was done prior to us checking out. Told them again at checkout and was offered a coffee and breakfast however we were leaving immediately after checking out to catch our flight."