Search Hotels Near BankPlus Amptheater at Snowden Grove, Southaven

"Everything was spotless, room was comfortable, staff was friendly. Looked like a new hotel. Close to restaurants. Would definitely stay here again!"

"This was the second time I have stayed here. The value is great! Happy hour with food, and the hot breakfast is good. The breakfast staff is always attentive. The room was clean and the bed is comfortable! Just ask for a room in the back if you are a light sleeper because the traffic in the front is VERY LOUD. The indoor pool and hot tub were open (I used last time but not this trip.) It’s a great choice. "

"Front desk lady was extremely rude! Both elevators were broken. The stair well was flooded. Very disappointed with this stay all around! "

"Good location. I would rate higher if my key worked. It didn’t twice. Recipe at check in was good. Other times not particularly friendly."

"It is nice and quiet breakfast looks good"

"The hotel is conveniently located off Highway 55 with lots of shopping and dining options nearby. The hotel is very clean, staff helpful and breakfast is pretty good. Also, there is an airport shuttle."

"Need a better breakfast. Eggs watery sausage dry oatmeal wasn't good"

"The room was clean and bed comfortable. Hotel is not new but in good shape for the price charged."

"My experience at this Holiday Inn location on 05/02/26 around 11:00 a.m. was completely unacceptable. The front desk attendant was not at her post and appeared to be hiding in a back office. I only received assistance after asking a housekeeping employee in the coffee area, who had to go into the office to locate her. Guests should not have to track down staff just to get basic service. When she finally came out, her attitude was openly rude and dismissive. She provided vague, minimal answers and, when I asked reasonable follow-up questions, she reacted with clear irritation—rolling her eyes and frowning at my wife. That kind of behavior is disrespectful and unprofessional under any circumstances. When I asked for her name, she refused to provide it and instead claimed she was the manager, stating no one else was available to assist. She then abruptly walked away mid-conversation and returned to the back office without offering any help or resolution. I have stayed at many Holiday Inn properties over the years, and this was by far the worst level of service I have experienced. If this individual is truly a manager, that makes the situation even more concerning. This reflects a serious failure in customer service standards and accountability."