Sun deck
Check availability

Reviews of The Quarter Ari by UHG

4 out of 5
The Quarter Ari by UHG
428 Phahonyothin Rd. in front of Soi 10, Samsen Nai, Phaya Thai, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 285 reviews" "
Rating 8 - Good. 99 out of 285 reviews" "
Rating 6 - Okay. 25 out of 285 reviews" "
Rating 4 - Poor. 11 out of 285 reviews" "
Rating 2 - Terrible. 8 out of 285 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanikan

Stayed 12 nights in Feb 2024

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay . Would stay again. Nice gym, cool rooftop , beautiful view, clean, spacious rooms, professional staff . Got my money’s worth.

10/10 Excellent

Dominique

Stayed 1 night in Feb 2024

6/10 Okay

Catherine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice, a lot of snobby people stay here but it’s funny there’s other hotels too that not snobby lol the staff was nice understood English. Walkable eateries and a garage for cars
Stayed 1 night in Jan 2024

8/10 Good

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to BTS! Lots of food choices very close to the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️ 🌟
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell boy and staff definitely had great customer service. Location is perfect due to us using the light rail system. Everything is close by that we like doing. Overall great booked it twice once when we first arrived and when we came back from Krabi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miss Eszter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good location
Nice hotel in a great location about 10 min walk from Ari BTS station with lots of good street food options nearby. Without any prompt, room service brought a birthday cake which was a really nice surprise and thoughtful gesture. They must have noticed on the birthday on the passport.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

clive

Stayed 1 night in Dec 2023

10/10 Excellent

Sutthasinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Joy

Stayed 5 nights in Dec 2023

10/10 Excellent

Maria Cristina

Stayed 5 nights in Dec 2023

8/10 Good

Rudy Rose Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2023

4/10 Poor

pornsavan, tampa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in the room was damaged i felt down and the slippers was a very cheap quality
Stayed 1 night in Oct 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quarter twice during our stay in the city. Super accommodating and friendly staff in lobby, parking, and security - they went as far as to fulfill our request of moving us to the room we enjoyed staying in days earlier. The location is great in my opinion. I'll be booking here again
Stayed 1 night in Aug 2023
Response from Ken on 29 Sep 2023
Dear Mr.Gilberto, All of us The Quarter Ari by UHG would like to thank you for taking the time to review your recent stay with us and we do take pride in catering to our guests’ needs the best way we can. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on your return visit! With best regards, Pisan, T Front Office Manager

10/10 Excellent

Toan, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, amazing services and amenities. Highly recommend!
Stayed 4 nights in Aug 2023
Response from Benz. on 14 Aug 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Benz on 10 Aug 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Jaruna, Bangkok

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place so much. So convenient there are 7/11 and Starbucks and restaurants in the building. Situated on main road with access to MRT. Love love love.
Stayed 1 night in Jul 2023
Response from Benz. on 13 Jul 2023
Thank you for the feedback, we will fix it as soon as possible. Wish to serve you again nesrest future.

10/10 Excellent

CHEN-HUNG

Stayed 4 nights in Jul 2023
Response from Benz. on 13 Jul 2023
Thank you for the feedback, we will fix it as soon as possible. Wish to serve you again nesrest future.

10/10 Excellent

Jevy Mae

Stayed 2 nights in Jun 2023
Response from Benz. on 17 Jun 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Jason Francis

Stayed 1 night in May 2023
Response from Benz. on 23 May 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Sami

Stayed 4 nights in May 2023
Response from Benz. on 23 May 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

8/10 Good

panya

Stayed 7 nights in Apr 2023
Response from Benz. on 25 Apr 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. The accomodations were very good, the price was very fair, and the staff ( especially Zuki) was fantastic.
Stayed 7 nights in Mar 2023
Response from Benz. on 3 Apr 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities
Property has a lot of potential but as it is now, the place is rundown and overpriced. Dirty bathroom and walls need paint. Hot water is intermittent. Breakfast is not good. Best to go down to the Starbucks on ground level. Definitely not 4 Star. Felt ripped off.
Response from Boonma on 24 Mar 2023
Thank you for the feedback, we will fix it as soon as possible. Wish to serve you again nesrest future.

8/10 Good

Jonny

Stayed 2 nights in Mar 2023
Response from Benz. on 23 Mar 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Thibault

Stayed 1 night in Mar 2023
Response from Benz. on 23 Mar 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

8/10 Good

Simon

Stayed 1 night in Feb 2023
Response from Benz. on 23 Mar 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

Aram

Stayed 3 nights in Feb 2023
Response from Benz. on 23 Mar 2023
Thank you, we appreciate your feed feedback and hope to serve you again soon.

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful soft beds. Excellent lighting, clean. Unreal view of the city. I made a last minute booking for a flight at Don Muang airport and wanted to leave with 3 hkurs to fly time. This proved to be a challenge as grab and taxis were stuck in BKK traffic. The taxi stand gentleman walked me to the bus stop and made sure I found a ride to tha airport! Amazing service
Response from Chai on 19 Jan 2023
Dear valued guest,Thank you for your feedback Best regards,

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
The Quarter Ari is conviently located near the Skytrain. We had a very comfortable stay with great views of the city. The pool-side bar on the 33rd floor was nice too. Only downside is they tell you you get welcome drinks upon arrival and more if you don't change your sheets. If you want soft drinks its great. Otherwise the free coupons are worthless. The lobbly has everything you could need for your visit too.
Stayed 2 nights in Jan 2023
Response from Chai on 19 Jan 2023
Dear Valued Guest,Thank you very much for choosing us and sharing your experience about your stayed.Best regards

10/10 Excellent

Wai Kheong

Stayed 5 nights in Oct 2022
Response from Chai on 6 Dec 2022
Thank you for choosing to stay with us

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great view a really exceptional place
Stayed 4 nights in Jun 2022

8/10 Good

Gonejanart

Stayed 2 nights in May 2022

2/10 Terrible

Nadia

Liked: Amenities
Disliked: Staff & service
Unprofessional Reception - booked through expedia at a certain value but hotel reception wanted to charge me almost double!!! Bad 1st impressions!!! Air conditioning not up to part, not on the 30th floor anyways. Roof pool falling to disrepair, broken/cracked glass. Small space. No ambiance. Lots of short visits with free drinks vouchers to locals - i guess media influencers???! They took pictures and left. Breakfast manager was the worst type of client liaison I’ve experienced… wanted to enjoy hotel breakfast but i’d forgotten my mask at the room. She refused to offer me a mask and told me to go to 7 eleven (popular local corner shop). Disgraceful. 😤 would i stay there again? NO! Plenty of much nicer hotels in Bangkok.
Stayed 2 nights in Mar 2022
Response from Miw on 9 Apr 2022
Thank you for taking the time to review our property. We truly value the opinions of our Guest customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness and service issue with our team members to ensure that our guests enjoyed their stay and felt refreshed. We would love to have the opportunity to welcome you back and experience your best stay with us. Kind Regards Watchara T. Front Office Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Mar 2022

2/10 Terrible

Matthias

Stayed 3 nights in Mar 2022

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Modern, Bare-Bones Basic.
Clean and modern hotel, but bare-bones basic. Two bath towels - no hand towel or washcloths provided. Room service is efficient and good. The front desk staff was friendly and extremely helpful. Internet access is adequately fast enough for both streaming and connecting to computers stateside.
Stayed 2 nights in Mar 2022

10/10 Excellent

Panwad, Nakon prathom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room Best view Great service Nice facility
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Wall is so thin.. Not recommend if you are noise sensitive. Can hear every step walk pass the room. and tv next door
Stayed 1 night in Sep 2020
Response from boonma on 30 Sep 2020
Please tell us the room number, if any possibility to fix it in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that bad, but not greatest as before
Some issues and concerns on this hotel situation. 1. The hotel is now stop providing a free parking service for the customer (since when I don’t know but they going to charge me on the day I stay). However, everything went well after we have a long discussion together. Therefore, please not that there is no free parking service for this hotel. 2. The hotel has been used for a Thai TV series or Thai movie shooting. This directly affected the hotel customers. I found that at least 2 parking lots have been reserved for the staff of this filming team. Moreover, me and the others customers cannot get inside the hotel and cannot use the elevator sometimes.
Stayed 1 night in Jul 2020

4/10 Poor

Oohlala, Khonkaen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The double door was locked,cannot go inside and waiting so long to open,went down to ask the help again ,the receptionist isn’t good enough to handle and asnwer!!!all of them are robot and bored in their job!!!! Night shift play mobile while on desk !!
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in good location. Really nice view from room and the top floor.
Stayed 1 night in May 2020