Three Bedroom Royal Suites | Living area | Flat-screen TV, fireplace
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Reviews of Alix Bangkok Hotel

4 out of 5
Alix Bangkok Hotel
35 Soi Soonvijai 7 Bangkapi, Huai Khwang, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 13 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Nice and friendly staff with good English skills
Stayed 4 nights in Jan 2020

8/10 Good

Ohood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Naruebeth on 20 Oct 2019
Dear Valued Guest, Greeting from Alix Bangkok Hotel. We would like to thank for taking your precious time sharing you stay experience on this website. It is our pleasure to hear that you had a pleasant stay with us. Once again, Thank you for your valued patronage and we look forward to welcoming you back to Alix Bangkok Hotel, soon Kind regards, Naruebeth Jaiyai Assistant Front Office Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and comfortable. However when we checked in we were not given a swipe card to gain access to the building and when we came back from our dinner outing we had to wait around for someone to let us in. The next morning we asked at the reception and they gave us a swipe card. (I'm not sure why we weren't given this upon checking in) Apart from that, we thought the hotel itself was great but the location was a bit out of the way and right next door to the hospital. There area was very peaceful and quiet at night but there are not really many dinner options close by for anyone checking in late or not wanting to go far for a meal.
Stayed 2 nights in Jun 2019
Response from Alix Bangkok Hotel on 25 Jul 2019
Dear Valued Guest First of all we do thank you for choosing Alix Bangkok Hotel as your accommodation choice. We appreciate for taking the time out and providing us with your wonderful review and feedback, We are very happy to know that you have enjoyed your stay with our facilities and that our team able to assist you throughout the stay Our service staff concerns and service standard would be investigated and reviewed as you shared, for then immediately maintain our training on a consistently high standard of service to ensure guest satisfaction. We look forward to welcoming you back in the near future and have a pleasant trip back home Kind regards, Naruebeth Jaiyai Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

10/10 Excellent

Yattikorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the best part here, staffs are really helpful. Room is also spacious with very nice bathroom. Parking is available if you bring a car.
Stayed 1 night in May 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
When I originally checked in there was an issue with my room. The description on the website stated that there was a bathtub in the room - something I was looking forward to, however, it turned out that was falsely advertised. Once I raised this to the staff they couldn't be more helpful in resolving the issue and upgraded me to a family room (With a bathtub). Many thanks to the staff, especially Nok for their help.
Stayed 2 nights in Apr 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place. The staff were super friendly, brand us water quickly when requested and were helpful all around. The location might be a bit off the typical beaten path, but we wanted a nice place to settle into when we arrived after 20 hrs of travel. We were not disappointed. No complaints at all.
Stayed 2 nights in Apr 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too far away from central things in bangkok . Its right beside the bangkok hospital.
Stayed 3 nights in Feb 2019
Response from Bo T. on 11 Apr 2019
Thank you very much for notifying us of your compliant. We strive to provide you with the best possible services. We're sorry that you had faced this kind of problem while staying with us. And we will address this directly. Thank you again for bringing these matters to our attention. Your patronage is important to us, and we hope that you'll continue to give us opportunities to serve you. Best regards, Alix Team

6/10 Okay

Keanan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
The room, itself, is satisfactory, however, there are aspects of what a hotel should be that Alix Hotel is simply NOT. Firstly, during check in, we weren't notified of any of the hotel's services (where breakfast is, where the fitness room is). And unlike most hotels, this information is not self explanatory. Additionally, there must have been a system error while we were in the room, because another guest was given the key to our room and entered our room while we were there at about 10pm. When I asked the front desk about the problem, they said room service was there to fix the television. However, it was clear that the "intruder" was another confused guest. To make matters worse, the shower was disappointing due to the fact that the water would either be extremely hot or extremely cold, and there absolutely no in between temperature. All of this made staying at Alix Hotel, one of the most uncomfortable hotel experiences I've ever had.
Stayed 3 nights in Dec 2018
Response from Bo T. on 8 Feb 2019
Thank you very much for notifying us of your compliant. We strive to provide you with the best possible services. We're sorry that you had faced this kind of problem while staying with us. And we will address this directly. Thank you again for bringing these matters to our attention. Your patronage is important to us, and we hope that you'll continue to give us opportunities to serve you. Best regards, Alix Team

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a super price.
Very friendly. Very comfortable & spacious--very good deal for the price in central Bangkok. A bit hard to get to & from the BTS (Subway), but ideally suited if you will be visiting Bangkok Hospital (it is a 3 minute walk, or you can take the free shuttle the hotel provides). I will be going back the next time I visit Bangkok! They only offered breakfast, but there were plenty of restaurants by the hospital so that was on big deal. The 'fridge and sink and dishes were all very useful for my 3 day stay. Next time I visit Bangkok I will spend more time there rather than other more expensive hotels (of the same quality). It did not have a stove though.
Stayed 3 nights in Oct 2018

8/10 Good

Tsz Hang

Stayed 5 nights in May 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Daniel

Stayed 1 night in Jul 2021

10/10 Excellent

Kwong Sang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Hok Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只要事事小心。
這是一個值得向港人推薦的休閒之所。但在客人欲出市中心自乘的士或地鐵的資訊提供方面相當貧乏，柜枱員工英語程度並不理想。曼谷的士大都開天殺價，誠实司機大約六分之一人，而曼谷騙子相當之多。
Stayed 10 nights in Jul 2019

8/10 Good

chu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
far away not close to the big shopping mall or night market
Stayed 3 nights in May 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

8/10 Good

BaipareWatchare, Phuket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean, staff helpful, They provide buggy from hotel Bangkok Hospital / 7 Eleven which very convenience.
Stayed 1 night in Apr 2019
Response from bo t. on 19 Jun 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from bo t. on 19 Jun 2019
Thanks for staying with us. We appreciate your feedback! We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Tamp/GSA on 18 Mar 2019
Thank you We are looking forward to welcome you back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
交通のアクセスや利便性が低い
Stayed 2 nights in Mar 2019
Response from Bo T. on 11 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Bo T. on 8 Feb 2019
Thanks for staying with us. We appreciate your feedback! We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018
Response from Bo T. on 8 Feb 2019
Thanks for staying with us. We appreciate your feedback! We look forward to seeing you on your next trip to ALIX BANGKOK HOTEL! Best Regards, Alix Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值還算可以
除蓮蓬頭水壓不夠其他都OK
Stayed 1 night in Nov 2018