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"I paid so much money for my bath tub not to work and never get fixed. Then my shower was barely working. When I told the front desk they didn’t help me at all. They didn’t offer to move me. They sent someone and they said they’ll come the next day and never did."

"There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our...

"The location is excellent; however the building is dilapidated. There is a huge mosquito problem due to the lack of regular fumigation. On the good side, the restaurant has excellent food and service and the beach is super nice. "

"Mye ant og andre insekter "

"I was expecting more from a 4 star hotel by a beach. "

"Juste une nuit avant de partir à l’aéroport. Très bien pour une nuit de transition."

"Great service and great food and entertainment. Kids love it."

"I would not recommend this property. The manager is not interested in good customer service. Other than management staff was as helpful as they could be. The owners are awful people in my opinion."

"Amazing stay and verry verry nice and helpful staff!"

"Das Hotel ist in die Jahre gekommen und nicht mehr auf vier Sternenniveau. Das Essen war solide, jedoch nicht kreativ und abwechslungsreich. Des Personal ist sehr jung und zu 100 % unmotiviert. "

"Super location well best design in Bulgaria"

"We had a great time and a positive experience in general. The location of the hotel is perfect - close to the beach and the main strip. At the same time it's in the quiet more family-oriented part of the resort and it was quiet at night. The food was quite nice as well and there were beer, drinks and ice-cream/snacks throughout the day. The negatives - this is not a 4 star hotel. It looks and feels more like a 3* hotel. On the balcony there were rust spots and bird poo which was not cleaned....

"otel fotoğraflardaki gibi değil havuz görünüyor havuz kapalı kullanım da değil. bakımsız temizlik yok , denize sıfır gibi fotoğraf çekmişler denize baya mesafe var kendi plajları yok para verip şezlong kiralıyorsunuz, otelin yakının da yemek yiyecek mekan yok mecburen otelde yiyorsunuz, personeli ilgili güleryüzlü bize herkonuda yardımcı oldular, aslında bakımlı bir otel olsa harika biryer ağaçların arasında"

"We were there during Covid time in Europe the staff was wearing mask to keep us safe. Everything clean few times a day. The staff was helpful if you were having question. The room was clean, the swimming pool area was also clean. Overall we have a nice family stay. "