Bac My An Beach

Staff was really nice and helpful particularly bellboys. Front desk receptionists were young. I feel like they are just internships based on how they handled guests and when inquiries are made. Room was tiny, a tiny sink placed in the middle of the room will make your room all wet when you use the sink. There is no room for you to put your toiletries around the sink. They put a tiny table on the floor next to the sink which is less than efficient. Open shower that makes the whole shower and toilet wet when you take a shower so your toilet and floor will be wet which will make your feet wet when you use the toilet after shower. It will stay wet until you wipe the floor which you only get limited towels to dry the floor. Room floor is terribly dirty. The wood floor is dark, which you cant see well, but your feel will get so dirty walking around. Hallways are dark full of mosquitoes. Main lobby is small with full of tripping hazards. They place a lot of electrical plugs on the floor which stayed popped up. One of my family members tripped and was bleeding pretty bad from one of the outlets. The entrance is on a massive staircase which does not have accessibility for the disabled guests unless you pushed the wheelchair around the corner down a every steep ramp to get to the hotel basement to use the elevator to get up to the lobby. It is extremely inconvenient. This hotel is next to a massive building that’s being built blocking the entire ocean front view.

This was my 2nd stay here and it was still 5 stars. The rooms are spacious and clean, the grounds are well maintained the staff are helpful and the breakfast is amazing.