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"The room had stains all over the carpet. Room did not smell good. In the parking lot there was glass and a window smashed and shady people walking around. I didn't feel safe with my car parked in the lot. $50.00 Deposit was put on the room and when I checked out the man said it would credit back to my account and never was."

"I didn't have an opportunity to use the outdoor pool. But, it appeared to be clean. The clerk that checked our group in was professional and friendly. He handled the check in process well considering there was a difficult customer waiting to be checked in. Overall, the room was clean and comfortable. My only concern was the shower nozzle. It needed to be fixed. The handle that you pull up to turn on the shower was broken. A lot of the water would disperse into the tub, causing a light shower flow."

" Got in very late after delayed flight. Night staff were efficient and polite. Left early after a few hours of sleep. "

"Resort was under construction. pools were closed, very cold. bird "

"I tried leaving 1.5 stars but rounded up to 2. I chose to stay here due to reviews found online of how clean it was. Ironically, I did not find our room to be clean. The shower head was dirty. The shower was gross. The sink had mold in it. Otherwise, the room was comfy and the location was great. Parking price was a bit excessive especially after the cost of the hotel itself. The staff at the bar were super kind and friendly! Although the few people I interacted with at the front desk….not so much. The lady did not seem to care when I made her aware of the black mold. She said she would send someone up to look before we went to dinner. After dinner, it was still there. So even the people in the artwork could notice the frustration in my eyes. She said they were busy so I asked for a different room and all the sudden someone was able to go check it out. Waited for about 30-40 minutes in lobby before she sent someone. The man that checked us out had no personality either. Overall, I would love to come back but would like them to acknowledge this and do better. People pay for a clean space. "

"Beautiful property with very nice pools and great views!"

"The room was clean. The continental breakfast was minimal. The housekeeping staff did not come to clean my room/ make my bed for the duration of my 3 night stay. The property is nice and quiet. "

"Older hotel, but clean. Friendly staff. "

"The staff was extremely helpful and kind. Beautiful 19th floor view and very nice and clean hotel."