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"Lovely hotel - ideal for a night out in London"

"Great service"

"The staff were very obliging, friendly and professional, including the guys on the concealer desk you Kept a lift open and empty for my wife and I as my wife was in a wheelchair a little bit of extra help goes a long way after a long day of travelling via train and underground pushing a wheelchair with your wife and your baggage on thank you so much for the cons and all the staff 100% professional"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Great aircon, quiet property great staff a good continental breakfast and good location Thanks all"

"Very good i like the pool"

"Hotel is good, but service in main restaurant is at times very slow, the upkeep could be better. In places it is excellent and other places it could be better."

"The only positive thing about this hotel is its location, conveniently located close to subway stations and just a short walk away from the Tower of London. The rooms are extremely small; even the sink is outside of the bathroom! The bed is surrounded by walls and the window on three sides! So if you’re two people, one has to climb to their side of the bed! Our room wasn’t very clean. Multiple stains on the bed headboard, water stain on the ceiling and under the sink. There were other...

"Liked that it was central clean great service"

"Big hotel, walking distance from Waterloo station, in a busy built up area. We had some small issues during our stay, but overall it was satisfactory. We had water flooding from our ceiling, and I called reception to report it. An hour later no one had arrived so I reported it again on my way out. By the time I returned that evening it had been fixed. The AC wouldn't go colder than 22 degrees in our rooms. It was 33 degrees in London that week, so it was very warm overnight. We didn't try the...

"Amazing hotel and even better staff"