Search Hotels Near Arbutus Memorial Park, Baltimore

"Hotel overall is very clean, nice room space, the amenities are 10/10 but the staff is not that friendly, they have a little attitude to answer just a simple question, I need they need more customer service skills "

"Standard motel. Clean room, looks renovated. Common areas look a little run down. Halls smell like cigarettes and motel. Front desk staff adequate."

"I enjoy staying here. It’s peace and quiet."

"Staff was very nice breakfast was also we enjoy our stay very much :-)"

"Our first problem was the toliet was plugged. Reported it and was told someone would come and fix it and never came to the room. Reported it a second time and was given a plunger and used that the rest of our stay. Second issue was no cord on the telephone so we reported that to the front desk and a cord was installed. Third issue was no towels in the pool area. Went to front desk and asked for towels and was told there was no clean towels. Very disappointed with the issues we had during our stay."

"Clean room and comfortable beds. Continental breakfast was hot and fresh. We have been repeat customers for many years. "

"everything was good and in good condition"

"I have been trying to connect with someone at this property about my experience. The GM Jasmine hasn’t responded. The customer service representatives are providing mixed information. During my stay there were lady bugs and flies in the room and living around, both tv’s blanked out so I wasn’t able to enjoy and relax, the refrigerator went out causing all my food to go bad, the sink stopped up, and the maintenance/front desk did not tend to any of my request whether I called from the room or went downstairs. This has been ongoing since November 2025! Oh— housekeeping did not come one time during my stay until the day I checked out. It was 11:50am and they were banging the door down."

"Packing was easy and secure, but the roaches all over the bed, the toilet, i mean the entire room. Honestly I long been renting hotels or motels, but this one really throw me out the windows. I mean it was nasty, very nasty, that I can't ever imagine. They need to do better. The roaches too many. "