Skip to main content

Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property
Travelers can savor American cuisine at Mr. D's restaurant, warm up by the lobby fireplace, or enjoy a cocktail at the bar in this Albany retreat

Choose dates to view prices

Crowne Plaza Albany - The Desmond Hotel offers a welcoming atmosphere in the heart of Albany. Enjoy tasty American dishes at Mr. D's, cozy up by the lobby fireplace, or sip a well-crafted cocktail at the bar. The 24-hour gym provides a convenient spot for an energizing workout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is ฿4,152
฿4,754 total
includes taxes & fees
31 May - 1 Jun

You may also like

Ad

Marriott Albany

Albany
  • Pool
  • Free airport shuttle
  • Restaurant
  • Air-conditioning
8.2 out of 10, Very good, 993 reviews
The price is ฿3,862
฿4,422 total
includes taxes & fees
25 May - 26 May
Marriott Albany
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

  • Hotel near Colonie Center Mall
  • Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel by IHG provides a free return airport shuttle, dry cleaning/laundry services and a fireplace in reception. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a bar and a 24-hour gym.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking, plus extended parking (surcharge)
    • Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire
    • An electric car charging station, express check-out and express check-in
    • Guest reviews speak highly of the dining options and helpful staff
  • Room features
  • All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Baths or showers, free toiletries and hairdryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and mini fridges

Similar properties

Reception
Hyatt Place Albany/Downtown
Downtown Albany
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,635 reviews
The price is ฿4,217
฿4,829 total
includes taxes & fees
24 May - 25 May
Hyatt Place Albany/Downtown
Compare similar properties

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 43 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults and USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel by IHG on 31 May 2026 start from ฿4,152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Albany - The Desmond Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 43 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza Albany - The Desmond Hotel by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Albany - The Desmond Hotel by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Albany - The Desmond Hotel by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Albany - The Desmond Hotel by IHG located?

Situated near the airport, this hotel is 1.7 mi (2.8 km) from Colonie Center Mall and 3.1 mi (5 km) from Siena College. Crossgates Mall and University at Albany are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1010 reviews
Rating 8 - Good. 166 out of 1010 reviews
Rating 6 - Okay. 70 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 28 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet room, great breakfast in the onsite restaurant
Stayed 1 night in May 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had the pleasure of staying at this property on three separate occasions, and on each visit, we received exemplary treatment from the staff. Additionally, the breakfast provided consistently meets high standards of freshness and quality.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great! Staff and accommodations were excellent!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay ever! beautiful place, great friendly staff, everyting u need!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the indoor courtyard areas in this hotel! We also enjoyed our meal at the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edwine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet spacious room and staff were helpful and courteous. Excellent all the way around.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
It is a very beautiful hotel, very courteous staff, and great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amel Nahree

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and restaurant on site was great for dinner and breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

margaret

Liked: Cleanliness, property conditions & facilities
Comfortable room, wonderful staff, and a great restaurant. This has been and will continue to be our go to hotelvwhen stayingvin the Albany area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great. Food was excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

The service was impeccable!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that we dealt with was extremely helpful and kind. The rooms were very clean and comfortable. The shuttle drivers went above and beyond to be helpful. We also dined at the restaurant, and the food was awesome and Jada was an awesome server. We cannot say enough about this hotel. Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, property conditions & facilities
Nice hotel, large and clean room and the location was great for our event.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ignatius

Liked: Cleanliness, amenities, property conditions & facilities
Room, including bathroom, was clean. Pleasant staff. Great bar.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff friendly and helpful, shuttle driver was amazing, the restaurant staff was amazing!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nancy

Being five minutes from the airport was a plus when catching a 6 am flight.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a wonderful hotel to stay. Everyone is pleasant, it is very clean, the food is excellent, and location is great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Giuseppina

Liked: Cleanliness, staff & service, amenities
Room was clean, comfy and staff was friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Very clean rooms and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities
Nice place with lovely staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the food was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Consolacion

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, clean room, Restaurant is convenient and serves good food at a reasonable price.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Yes the room was clean and all personnel were helpful and pleasant.
Stayed 1 night in Dec 2025