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Aparthotel

Luxury Chalets & Apartments by MX Zermatt

4.0 star property

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Travelers find respite in this picturesque mountain village at Mountain Exposure Luxury Chalets & Penthouses & Apartments. Enjoy rejuvenating massages, rock climbing, free WiFi, babysitting services, multilingual staff for trip planning, and barbecue grills.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Outdoor space
  • Barbecue grill
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Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
9.8 out of 10, Exceptional, 219 reviews
The price is ฿10,064
฿10,778 total
includes taxes & fees
8 Jun - 9 Jun
Alpenlodge
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 24 per day (22966 ft away)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Is Luxury Chalets & Apartments by MX Zermatt pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Luxury Chalets & Apartments by MX Zermatt?

Check-in start time: 4:00 PM; check-in end time: 7:00 PM.

What time is check-out at Luxury Chalets & Apartments by MX Zermatt?

Checkout is at 10:00 AM.

Where is Luxury Chalets & Apartments by MX Zermatt located?

This family-friendly Zermatt aparthotel is located in the mountains, within 1 mi (2 km) of Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.5 mi (2.5 km) away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

8.6

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 32 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified

10/10 Excellent

Jun

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, good location, nice mountain view, enjoyed the stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place. Great Location. Helpful Staff
Stayed 5 nights in Jan 2026
Verified

8/10 Good

janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Impressive mountain view, comfortable space to stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Haitham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb apartment and amazing staff.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect with our stay. We are a traveling family of 5 with 3 teenage boys. Skiing was excellent and the food was awesome! The chalet had plenty of space. It was definitely worth the trip from Nebraska USA.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay at this property. The apartment is beautiful, very well equipped, very clean, but our favorite part was the balcony. The view from the balcony is breathtaking! The staff is very friendly. Gaston met us almost at the train station, walked us to the apartment, and gave us a few tips of the town, including restaurants, supermarkets, ski trails,etc
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. clean, relaxing. The staff was super attentive and always answered the phone. Every need was met and would highly recommend. Close to train station and main street of town. Directions were spot on and everything worked great. Will definitely stay again.
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a good time at this property. I think it was a little confusing that we were actually located in a condo separate from any main hotel building (studio Venus) and there wasn’t too much around us. But it was very walkable and there was enough support from the hotel staff to get what we needed if the room didn’t have it. We had a very nice and comfortable stay.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Incredible view of the Matterhorn and Zermatt Village. Good amenities, lots of room, open and bright, good beds and bedding. Great balcony! There is some loud construction going on but it didn’t start too early. Plus they didn’t work on the weekend and no noise in the evenings. Absolutely no complaints! Loved the stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice views, easy access, great location.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Bina

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed the beautiful apartment and the surrounding areas. It’s in the heart of the town, just steps away from the city center.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Mountain Exposure Luxury Chalets for 3 nights. It was a beautiful chalet, very spacious, clean & tidy. The views of Zermatt and the Matterhorn from our balcony were breathtaking. Meeting the concierge to pick up the keys was very easy, he coordinated the evening before so everything was organized. Great location for Zermatt train station, Gornergrat train and the Matterhorn Gondola ride. Highly recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a family or small group of friends

Excellent accommodations for a family or small group of friends. I loved the apartment. Very comfortable
Verified

10/10 Excellent

Kwan Lam

Liked: Cleanliness, property conditions & facilities, communication
See Matthorn in few steps
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Shuchen

Liked: Cleanliness, room comfort, communication
perfect
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Linda

Liked: Cleanliness, room comfort, communication

Beautiful chalet, but disappointing stay.

Disappointed that the advertised amenities were not available. Catered breakfast, daily housekeeping, evening “wine and canapés” were not provided as advertised. I would not have booked this stay had I known.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Li Jun

Liked: Cleanliness, amenities, communication
The property was a 10 mins walk from the main train station. A friendly staff Stefan met us halfway to bring us to the property. The entrance was underwhelming with a really small lift. It has an unpleasant smell. Hence, we bought an air freshener to remove the odour. The chalet is well equipped with kitchen, three rooms and two bathrooms. It has a washing machine and a dryer which was really a bonus for us. However, one of the room’s window cannot be opened although the technician came to repair. The technician had to contact a professional who can only come on the day we checked out. My parents have to stay in a stuffy room throughout the entire stay. In addition, one of the toilet’s door is spoilt. You need to use a lot of strength just to lock it. Overall, I would recommend this property as it is a short walk to groceries shops and the shopping street and the staff is friendly. You can also see the Matterhorn from the balcony. Maybe you can book the adjacent property, Châlet Zeus, to avoid spoilt door and window. Great for family with lots of people.
Stayed 4 nights in May 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, room comfort, communication
A localização do loft nao é acessível a qualquer pessoa, é uma longa subida a pé, pra quem vai em família, há apenas uma pessoa para ajudar a subir as malas, é uma boa subida, não achei confortável pelo preço que se paga. O loft é quase todo de estrutura metálica, a casa da pequenos choques nas pessoas, seja encostando nas maçanetas ou corrimão. O loft é lindo, confortável, amplo, o staff é amigável e prestativo, mas como são uma equipe pequena, não possuem gente suficiente para prestar um serviço de luxo que talvez seja esperado pelo preço que se paga.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

YOOKOO

Liked: Cleanliness, amenities, property conditions & facilities, communication
今回こちらの宿に滞在できて、本当に素晴らしい体験となりました。 まず到着時から印象的だったのは、ホストの対応の丁寧さです。事前のやり取りから当日のチェックインまで、とてもスムーズで安心感がありました。質問へのレスポンスも早く、初めての土地での滞在でしたが不安なく過ごせました。 お部屋は写真で見る以上に清潔感があり、細やかな配慮が感じられます。ベッドリネンやタオルはもちろん、キッチン用品や生活必需品がしっかり揃っており、長期滞在でも困ることはありませんでした。窓からの景色もよく、朝は自然光が心地よく差し込み、とてもリラックスできました。 立地も申し分なく、周辺にはスーパーやレストランが多くあり、交通アクセスも便利でした。観光地や市街地へも行きやすく、滞在中の移動がとてもスムーズだったのも大きなポイントです。夜も静かで、ぐっすりと眠れる環境が整っていました。 全体を通して、ホテル以上に快適で「自分の家のようにくつろげる空間」でした。ホストの温かさと、細部まで行き届いた心配りのおかげで、滞在中ずっと気持ちよく過ごせました。次にこのエリアを訪れる際も、ぜひ再び宿泊させていただきたいと思いますし、友人や家族にも安心しておすすめできるお部屋です。 素敵な滞在を本当にありがとうございました！
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, room comfort, communication

Schönes Appartement mit Blick auf das Matterhorn

Das Appartement war sehr schön und sauber. Blick auf das Matterhorn. Im Prinzip alles einwandfrei, aber im Vergleich mit vergleichbaren Unterkünften in Zermatt eher im oberen Preisbereich.
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

chi wai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Excellent concierge service. Highly recommended
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Norma J

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an amazing place to stay! Very clean and within walking distance of everything we wanted to do! Great communication from hosts! Amazing views of the Matterhorn! Highly recommend staying here!
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here. The view is beautiful and the room was comfortable and very clean. The location was excellent. We will definitely stay here again and recommend it to all of our friends and family.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Hajer

Liked: Cleanliness, room comfort, communication
Amazing stay. Hugh was very helpful. Coming back again
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, room comfort
Great stay at Studio Venus. Excellent location. Facilities very handy for weekend hiking or skiing.
Stayed 3 nights in Jun 2020