Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"My room had no hot water. I told reception within minutes of entering my room. They sent a repairman, who confirms that there's no hot water, but tells me to wait 30 minutes, because right now the washing machines were just running, and they used up all of the hot water. No problem. I waited an hour, still no hot water. Told reception. They send up the chubby young guy, who tells me that the water in my shower is "hot" ("caliente"). I told him this is barely room temperature, this is not what I expect for hot water. He and the repairman told me to wait another 30 minutes. An hour later, still nothing. I get in touch with the booking company, they call reception to initiate a cancellation. Reception says they have to wait for the manager to approve the cancellation (which is reasonable), but the receptionist keeps insisting that her colleague checked my water and that I have "hot" water. She at first refuses to check the water herself. But eventually she does, and she admits that the water is just "tepid" ("tibia") and that it's the same in another room that they checked. Her confirmation allowed the booking company to issue me a refund, freeing me to book elsewhere for the remainder of my Xalapa vacation.
What was ugly about this situation is that he kept lying to his colleague, very rudely suggesting to her in Spanish that I'm unreasonable, that the water was "indeed hot" ("sí caliente"). This guy's lying stains the reputation of this hotel."
"Creo que el hotel debe mejorar mucho en la atencion al cliente, desde que llegamos al hotel el dia 29 de mayo a hacer la check-in no nos explicaron nada, solo nos dieron las llaves de la habitatio sin explicar nada, preguntamos si era possible hacer el check-out a las 3 pm porque en la web de Expidia nos autorizo 2 horas mas y nos dijeron que Expidia le da informacion erronea a los clientes y estaba en contra de las politicas del hotel, a tanto insistir de pedir el check-out tardio dijeron que si pero solo seria por 1 hora mas, es decir la salida a las 2pm del 31 de mayo y todavia nos escriben de recepcion a la 1:15 pm para que abandonaramos el hotel o si queriamos reservar una noche mas, demonstrando la falta de communication del personal del hotel y sus superiors, deben ser mas cuidadosos con eso. No recomiendo el hotel, creo que no se ajusta el servicio del personal ni la calidad del hotel para el precio que ofrecen por noche"
"The staff was excellent. From the front desk staff, doorman, bellhop to restaurant manager to everyone in the restaurant to the cleaning lady Martha to the gentleman sweeping even when busy took the time to ssy hello, all friendly, helpful made our stay so enjoyable and pleasant! Everyone made us feel welcome every moment, daily, Tull the last moment we were there. The hotel was booked with famous singers performers, we still got world class service from Edgar, Monica, and everyone else there in every department. We were definitely spoiled."
"I cannot say enough of this small jewel in Xalapa. Great boutique hotel . Great staff! Safe area to walk and exercise. Amazing food! Just one minor drawback is the pillows, a little bit too hard for my taste, but don’t forget to ask for a change. This is not a hotel for people with wheelchairs, since there is a lot of steps."
Hostels are a great way to stay for a lower cost, so you can save your budget for fun things to do.
What is a hostel?
These dorm-style accommodations come in quite a few forms, but all of them have a few things in common, including budget prices, a social setting and shared rooms (though many have private options too).
What are the best hostels in Xalapa?
Based on our customers' reviews, these hostels in Xalapa are some of the most popular ones: Casa de Juan Hostal - Hostel - Property features include free Wi-Fi, an arcade/games room and a TV in a common area. You'll find towels, showers and bed sheets in all rooms. La Pension Casa Azul - Hostel - Property features include free Wi-Fi, an arcade/games room and tour/ticket assistance. You'll find towels, showers and free Wi-Fi in all rooms.
When is the best time of year to stay in a hostel in Xalapa?
Good weather's always better when you're discovering new places, so here's some information about the seasons: The hottest months are usually April and May, with an average temperature of 20°C, while the coldest months are January and February, with an average of 15°C. The rainiest months in Xalapa are September, June, August and July, with each month seeing an average of 267 mm of rainfall.
What is there to see and do in Xalapa?
Depending on your interests, you might like to discover these things around Xalapa. Get out into nature with places such as Los Berros Park, Juarez Park and Los Tecajetes Park. Cultural attractions include State Theatre, Interactive Museum of Xalapa (MIX) and Diego Rivera Center. Visit landmarks such as Palacio de Gobierno and San Jose Church.
What's the best way to get to and around Xalapa while staying at a hostel?
Keep this information about transit options in Xalapa in your back pocket to make the most of your stay: You can search for flights to the closest airport, which is Xalapa, Veracruz (JAL-El Lencero), located 9.1 mi (14.6 km) from the city centre. An alternative is Veracruz, Veracruz (VER-General Heriberto Jara Intl.), located 54.9 mi (88.4 km) away. When you're out and about, you might want to use public transport during your trip. If you're eager to check out more of the area, head over to Xalapa Station to take a train.