Lobby sitting area

Reviews of HYATT house Hartford North/Windsor

3 out of 5
HYATT house Hartford North/Windsor
200 Corporate Dr, Windsor, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very service and front desk Very good.
Stayed 4 nights in May 2024

10/10 Excellent

Shane

Stayed 1 night in May 2024

10/10 Excellent

Christian, Ocala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 8 nights in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. Courteous staff. Comfortable room. Quiet. Easy access and parking.
Stayed 1 night in May 2024

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was put in what I have to hope is the worst room at the hotel: first floor, directly next to the exterior door to the parking lot and the sprinkler room. Some sort of extremely loud grinding motor started at 1 AM and continued all night. The hotel is in really rough shape. I’ll look elsewhere in the future.
Stayed 1 night in May 2024

10/10 Excellent

Christiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well insulated and pet friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and clean!
Stayed 5 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in May 2024
Response from The Hotel Manager on 13 May 2024
Dear Guest,Thank you for your rating.

10/10 Excellent

Olumuyiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice and quiet
Stayed 1 night in May 2024
Response from The Hotel Manager on 13 May 2024
Dear Guest,Thank you for your review, we are glad that all went great and we are looking forward to your next visit.

8/10 Good

GuJuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Hotel Manager on 13 May 2024
Dear Guest,Thank you for your rating. We hope to see you again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Lovely and large pool. Good breakfast. Wonderful staff!!
Stayed 1 night in May 2024
Response from Rosemary- General Manager on 9 May 2024
Thank you for writing a review Kathryn!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when visiting Connectcuit
Stayed 3 nights in May 2024
Response from General Manager on 9 May 2024
Thank you!

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms were clean and spacious
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Thank you for writing a review Kim!

10/10 Excellent

Ruchita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for one night with kids for sports tournament. The property and the room were clean and comfortable.
Stayed 1 night in May 2024
Response from General Manager- Rosemary on 8 May 2024
Ruchita- thank you for sharing and letting us know your room was clean and comfortable. We are glad you had a positive experience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Thank you!

6/10 Okay

TIMOTHY

Liked: Cleanliness, staff & service
Disliked: Amenities
Property a bit dated. Food service just minimal.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 May 2024
Thanks for sharing your feedback Timothy.

10/10 Excellent

Rory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. Check-in was easy. Room was quiet and incredibly spacious. Bed was comfortable. Air conditioner worked really well. Overall a great experience. Only negative things I can say is that water from the shower got all over bathroom floor. However, I was in a handicap accessible room so that was probably just a quirk of the room.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 May 2024
Rory, thank you for sharing feedback about your experience.

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful from when we walked in to when we checked out. Room was spacious and exactly as advertised. Shower was fantastic. All in all, great stay. Will stay there again.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 May 2024
Thank you so much Jesse, we take pride in providing great service! I am so glad you enjoyed the room and had a positive experience overall.

10/10 Excellent

Queinnise

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Thank you Queinnise!

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend anyone! Great service
Stayed 3 nights in Apr 2024
Response from General Manager on 8 May 2024
Thanks Maria!

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities
Clean, convenient, friendly staff
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 22 Apr 2024
Thank you!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thank you!

8/10 Good

Sasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks!

10/10 Excellent

Wiser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice room
Stayed 1 night in Apr 2024
Response from General Manager- Rosemary on 20 Apr 2024
Thank you, I agree we have very nice rooms!We are so glad you enjoyed your stay.

10/10 Excellent

Yina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful room, lots of space. Breakfast was great.
Stayed 1 night in Apr 2024
Response from General Manager- Rosemary on 20 Apr 2024
Thank you!!! I agree, the rooms here are beautiful and spacious. The breakfast team appreciates the feedback, they work really hard to provide a lovey experience for you to enjoy.

8/10 Good

Kylie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from General Manager on 20 Apr 2024
Thank you! We think it's a great place to stay too :)

2/10 Terrible

Jessica

Disliked: Staff & service
Front desk is rude after expression of a noise disturbance.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Jessica, I am sorry to hear that you felt that way. The hotel staff are trained to do their best handling tough situations. I am sorry for the experience you had. Thank you for letting us know about a disturbance.

10/10 Excellent

Ricardo

Love everything
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
THANK YOU!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thanks!

2/10 Terrible

Sukumar

Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Sukumar, if you have time please reach out so we can further discuss your experience.

2/10 Terrible

Jessica

Travelled with family
Disliked: Staff & service, amenities
Property was ok. Pillows are tiny for a king size bed! Front desk rep is patrolling the hallways like he’s security asking questions made me feel uncomfortable. Won’t stay here again !
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Thanks for letting us know you thought the property was ok. We frequently inspect our hotel, walking the hallways multiple times throughout the day to ensure we are maintaining cleanliness and quality standards. I am sorry to hear that you felt uncomfortable. Thanks for taking the time to let us know.

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 11 Apr 2024
Thank you!!

10/10 Excellent

gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, super nice nice breakfast and clean
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 10 Apr 2024
Thank you, we are so glad you had a great stay!

10/10 Excellent

Karl

Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
We are glad you had a great stay Karl!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We will be back! Thank you!
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Thank you!

10/10 Excellent

Karen, Middlefield

Clean and very nice room
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 8 Apr 2024
Karen, Thanks for filling out a survey. We appreciate your feedback. Our team works really hard and I am so glad you noticed the room was nice and clean!

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Rosemary- General Manager on 8 Apr 2024
Thanks!

6/10 Okay

stephanie

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I usually like staying at Hyatt house, however the shower at this location was stained . Between the stillws
Response from Rosemary- General Manager on 8 Apr 2024
Stephanie, Sorry to hear about your experience. We have located the room and addressed this concern with the housekeeping department. Thank you for your feedback.

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and wonderful amenities.
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 8 Apr 2024
Thank you!

10/10 Excellent

Shin Hyung

Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Thank you Shin!

10/10 Excellent

Addisyn

The staff was very helpful and pleasant
Stayed 1 night in Apr 2024
Response from Rosemary- General Manager on 8 Apr 2024
Thank you for sharing!

6/10 Okay

Shawntae Parchment

Fine stay
Stayed 1 night in Mar 2024
Response from Rosemary- General Manager on 8 Apr 2024
Thanks

8/10 Good

escarlyn

Liked: Cleanliness, property conditions & facilities
The hotel and the rooms are very clean only thing is the chlorine in the pool smells alittle too strong
Stayed 2 nights in Mar 2024
Response from Rosemary- General Manager on 8 Apr 2024
Thank you for writing a review Escarlyn. We shared your feedback with the maintenance team to address the concerns about the pool. We are glad you noticed the rooms are very clean!

8/10 Good

LaRae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Would stay again
Stayed 2 nights in Mar 2024
Response from Rosemary- General Manager on 10 Apr 2024
Thanks!

10/10 Excellent

Christine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & comfortable
Stayed 1 night in Mar 2024
Response from General Manager on 21 Apr 2024
Thanks

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
yessir
Stayed 1 night in Mar 2024
Response from Rosemary- General Manager on 10 Apr 2024
Thanks!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A GREAT STAY, BEDS ARE COMFORTABLE
Stayed 1 night in Mar 2024
Response from General Manager on 8 May 2024
Thank you Luis

10/10 Excellent

Brad, Painesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Happy I picked it
Stayed 2 nights in Mar 2024
Response from General Manager on 21 Apr 2024
Thanks

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, quiet, clean
Stayed 1 night in Mar 2024

10/10 Excellent

Mersiha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hyatt for a night which wasn’t enough to really explore the premises and facilities, however the check in process was seamless and we had a good stay. We had the studio king room. It was really nice and clean. Photos didn’t do it justice. The front desk person who checked us in was really friendly and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Apr 2024
THANK YOU! I am so glad you had an excellent stay. We tried to provide great pictures on our website but I agree with your comment "photos didn't do it justice". The rooms are so nice and spacious. I especially enjoy the 360 degree sunset view here- it is stunning.