โรงแรมใกล้บ้านวิลเลียมเฟลส์, บริสตอล

"The staff were very nice and helpful. The pool was a big hit with my grandson. The breakfast was very easy and welcome."

"Great stay. Thank you."

"Very dirty room Smelled horrible Stains on the carpet, towels and sheets Furniture looked like it was picked up at the landfill, falling apart and ripped material Out of 5 windows, 2 didn't open at all, painted shut. And the other 3 opened but there were holes in the screen. And 1 window wouldn't even stay open. Bare walls No extra blanket, usually you would find an extra one in the closet. 1 very small garbage. Small fridge that also smelled bad. Property needed attention badly. Trash and...

"Left too early to partake "

"Really nice gym. Good breakfast with wide selection and plenty of fresh, quality food. Breakfast staff is particularly attentive and clearly cares about the quality of their work. We loved the little messages on the bananas. Room was very clean. A very pleasant experience overall."

"The staff at this hotel was really friendly and very helpful, no one had an attitude or anything like that. All the shuttle drivers that we interact with were very friendly. The property needs some upgrades as the carpet needs to change, but in spite of these things the staff are really good troopers. I would stay there again because it was very convenient to stay there. "

"Everything was just OK. Not really any better or worse than I expected. The real problem was the heat would not shut off. Even when you put it in the cool position, heat blared out of the vent. There was also an AC unit in the outside wall. We shut the heat, totally off and cranked the AC, but there was no cool air coming from it at all. I will see that I don’t generally have complaints and we have stayed here several times before, but this particular time was not comfortable."

"Very clean and welcoming "

"The hotel is very comfortable and the atmosphere feels safe and clean. Unfortunately the person who was at the front desk wasn't the most courteous one. My family and I got 3 rooms for our 2 nights stating for a graduation ceremony in the area. We felt unwelcome as not getting the sense of helping and assisting with the questions and help we get from other places we rent and hotels. Not everyone is the same but to work with people you need to learn how to speak and offer a better service"

"Friendly staff, convenient location."

"The hotel does not have 24 hour shuttles to the airport but did provide an Uber for me."

"The room was clean. But the shower knob was already broken, the bathtub floor had a massive air pocket. The night staff was passed out in lobby when I was checking out had to call the phone. Took the woman 5 minutes to get up lousy service. The room was very clean, but the walls paper thin."

"Always a pleasure to stay here the staff is amazing and very helpful"

"The toilet was directly across from the hot tub, which is a very small no bathroom. Just a curtain between the toilet and the hot tub. There's no shower, there's no bureau, no place to put your clothes. This is the worst day I have ever been at.You know, I only booked it because you on expedia made it look good.It is horrible place way overpriced"

"It is an older hotel three stars breakfast was delicious"

"The receptionist double charged my room as I already paid through Expedia but she charged me again. The manager said the girl made a mistake and I would get a refund. I have not checked with the bank but hope that I would really get a refund."

"Beautiful property. Rented a 1bed at the Lodge. Very clean. Mini kitchen. Quiet property overall with the exception of my next door neighbors who were loud. Would highly recommended! "

"room was clean. very quiet and very respectful staff at front desk"