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"We were extremely disappointed with the breakfast!! They did not even have real coffee!! It was a machine with instant coffee. Plus!! They have us styrofoam cups! So small but ok because the coffee was terrible! No fruit. The Orange juice didn’t even taste like orange juice. The towels were very thin! The bed was comfortable"

"Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again."

"Everything was perfect 10/10! I will definitely be coming back!"

"Great location proximity to WCU and very clean."

"We only stayed for one night and it was a basic hotel stay. Check in was quick and easy, my room was clean and the air got cold. Got a great night sleep then left early the next morning. It was a basic hotel room. Nothing fancy or frilly, but I paid a basic price for a standard room. As long as it’s clean and serves the purpose, I’m happy. I’d definitely stay again if passing through the area."

"Nothing special but clean. Cereal wasn't fresh coffee lukewarm"

"Worth the price"

"The lights and the design of the yard make me feel warm and welcome. I especially like the barn fire each night!"

"Clean room, friendly staff, overall good experience."

"Such a peaceful haven in the mountains! The staff are really nice and the rooms are nice too. Great place to have as a base camp for visiting nearby waterfalls."

"The staff was pleasant, the breakfast was cereal, boiled eggs, sausage sandwiches, cereal and waffles. No pool or hot tub. There is no fridge or microwave in the single queen rooms. Website says available upon request, which is false. The only option was to upgrade at $15 more per day to have a room wirh fridge and microwave. Otherwise, rooms were clean, I would stay again."

"Excellent! We will stay the place again soon."

"Staff was excellent. We really enjoyed the boat tour of the lake. Rooms were large and comfortable. A great night's sleep. We really enjoyed sitting on the screen porch and watching the boats come and go. The decor is a bit dated. I believe they said the lakeside rooms were due to be updated in the next year. Restaurant was just so-so. We'd recc. going out to Grand Olde Station for a meal. Overall, a great stay. We plan to go back in the future."

"The Mountain House is unique. It is truly an old house that has been modified to include rooms and a restaurant. There are about 8-10 rooms in the Main House where we stayed. There is a separate building called the Bunkhouse out back. The room was clean but very small and tight. More so that I thought was possible but we got used to it. The air conditioner and TV worked well but the window shades were hard to operate. Our room had a queen-sized bed and it was nice. The biggest challenge was that...

"Linda and Mike were outstanding hosts and welcoming to us. They were accommodating to special diet needs, and anxious to meet our requests. Food was delicious, the sitting area was cozy and our room was perfect. If it were possible we’d give 10 stars. Mike us a tour of the mill and a history of the property that made the whole experience fulfilling. "

"All I wanted to do was stay in the room. It was some comfortable and relaxing. The staff was amazing. Will definitely stay there anytime I go back."

"I would stay here again! We booked a last minute room for two week nights. Pleasant reception and attention by Baden! We bought a bottle of lovely white wine and a couple of beers from the nice selection in the lobby. Two stemmed wine glasses were in the sitting area of our room which had a large balcony with sliding screen door, chairs and a table where we could hear the "Big Creek" run. Lovely grounds, courtyard with fun toys which was kept tidy, and The Oak restaurant where we dined on our...

"Excellent staff. Caring and helpful. Clean! Nice breakfast. Spacious king size bedroom. Only issue was the single elevator failed and climbing 3 stories was no fun at all. Fortunately it failed one day ago and not at the start of our weeklong stay."

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."