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"Been staying at this property two and three times a year from past 10 years or so. (We should get a special badge!)Great staff and good service. However, property needs good renovation, specially the bathrooms. Would definitely recommend to friends and family. Hopefully see you again in October! Cheers !"

"Room was clean & suited our one night stay. Wee bit noisy both with traffic & other residents.. otherwise thumbs up"

"It was a nice very clean well equipped room. The staff are very nice and check in was friendly and nice people. The downside. The Tv not working at all annoyed us. No signal displayed for for just standard Tv. Couldn’t load an app because the internet was lagging. I’d rather that working than a heated toilet seat. The rooms were very cold and the panel heaters going were not sufficient to heat the rooms being winter.There is no sun to the kitchen even with a window ,so decent heating in the...

"Filthy"

"I was very happy with my stay. Great service and clean room. I will definitely recommend."

"Pool not working, looks bad and in dire need of a renovation. Advertising leads you to think there is some sort of thermal pool or something. There is not."

"So glad I booked this place! It felt home away from home for this solo traveler. You had the privacy of your own studio but could go into the home and feel welcomed. Breakfast was such a fun experience with the food and other guests. Fresh coffee, fresh orange juice and freshly cut up fruit were my favorite! Beds were comfortable, slept good. Location was amazing for all the site seeing. I rented a car and it was short 5 to 20-30 min drives to all the great outdoor sites and events. I...

"Clean spacious room which accommodated our family dog - appreciated the pet friendly atmosphere"

"Staff were great. Amenities were shown to us personally. The room was lovely. Dinner was fantastic and the breakfast before leaving topped off our stay perfectly. The grounds are amazing with great views of lake Rotorua. Very intimate hotel."

"Comfortable beds, and a good location. Check in and out was easy. We had a room with a spa, but it was just an outdoor bath that looked like a spa, and it was all cracked and dated. Had to fill it ourselves on arrival. The door to the spa area also leaked alot with the rain we had during our stay. If you are after a quiet stay, I would recommend an upstairs room as its quite noisy in the downstairs rooms. Overall not a bad place to stay, but not sure if we will be back."

"Location was great. Clean place and very nice stuff."

"The staff were helpful. And the view was beautiful. Unfortunately, the room and the building is very rundown! And the bathroom is not very clean."

"Nice location, walkable to varied dining options. Clean comfortable room with very nice continental breakfast. Staff very welcoming. "

"Great place to stay very tidy property would definately stay again only issue we came across was Orange juice for what ever reason they had no orange juice available we had to go up to the dairy to get orange juice"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"i have stayed in so many hotels but unfortunately my experience with jet park was not plesant. first stay in jetpark and pretty average. staff at time of checkin wasnt very helpful. rest of staff were nicer. was booked for 3 nights and it was non refundable so had to stay for duration otherwise would have cancelled and booked elsewhere. website had few things which i find misleading and i did mention to staff . leaky sink in bathroom. housekeeping not very good. parking available if onsite...

"Fantastic stay just outside Rotorua. 3 bedroom, 2 bathroom was perfect for us with car park outside our unit. Would definitely stay here again!"