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"All staff were kind and fast. Good communication. It is on a busy road but they can’t help that. Rooms were modern and clean. All you could ask for. Thank you. "

"Clean room although a little tired, lovely staff, delicious food but a little slow service, airport shuttle service prompt, friendly and convenient "

"Very nice place to stay and surroundings "

"Good"

"Convenient to the harbor and viaduct area. Great area to walk and fine eateries. The room was modern and comfortable."

"Polite staff, easy book in, great room"

"I was truly impressed by this hotel. Easy to get to from the airport via the free shuttle. The staff was helpful and friendly. "

"We had a beautiful dinner there. The service was top notch. We arrived late but they managed to fit us in. The room was very modern. I would definitely stay again. "

"Thank you for having us again. Safe easy and reliable "

"Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +"

"Highly recommended "

"Staff was friendly, and the room was comfortable "

"After a long haul journey and arriving from overseas at 2am, we were grateful for the free airport shuttle bus and 24 hour check in at Airport Gateway Hotel. The staff were very kind and accommodating and we were able to arrange for a late check out, the night before, due to our jet lag.They kindly gave us extra coffee and milk, upon request. It was nice to be able to get filtered, chilled or bottled water at reception from the dispenser and reception. We enjoyed our stay and will come back."

"Impressive style and cleanliness. Staff is very polite and accommodating."