เรสซิเดนซ์ใน เวสต์เบอรีออนเซเวิร์น

"Excellent staff. We were delayed by bad weather and arrived late, just as the chef told reception that he’d finished service. He immediately asked what we’d like to eat and prepared us a great dinner. The general manager and breakfast waitress were also very helpful and friendly. "

"The staff were excellent and couldn't do enough to be helpful. The Inn had a lovely cosy feel and a menu to match. We met friends there and we were all similarly impressed. The beds were extremely comfortable too!"

"Clean room, no staff as it was all done remotely. Dreadful shower, no power at all. Broken side light and the smallest TV ever!"

"The staff are absolutely first rate, I had a problem during my stay with a knee condition and Melvin could not have been more helpful"

"Yes"

"Say they are pet friendly but that is just ticking boxes"

"Great location less than a mile away from the M5 and off the main road. Wonderful guy on reception who made us feel very welcome. The room was clean and tidy. We decided to go into nearby Thornbury to grab something to eat. The bed was really comfy and we had our buffet breakfast in the Marco Pierre White restaurant in the hotel which kept us full for the drive home."

"Very good & helpful staff"

"Wasn’t expecting it to be as good as it was. Very comfortable bed, clean room and variety of teas. Very quiet too. Breakfast was lovely with lots of choice. Would highly recommend and stay again. "

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That...