Search Hotels in West Grand, New Port Richey

"Great hotel, great value "

"Overall great time staying except for the last day when the front desk was SUPER rude to us over the phone over a booking mistakw . We were going to book another night , but after her rudeness we decided to leave after all. Very disappointed…. A hotel is all about hospitality but she made us feel unwanted. "

"Booked and paid for a reservation at this property weeks in advance through Expedia - flight delayed we arrived around 2:30am host was helpful but immediately asked for my credit card - I explained room was paid for through Expedia - he said card was declined.. expedia's payment? spent over 30 minutes on the phone with Expedia ( at 3am now,) said I would have to call the next day - This Hampton would not let us stay without charging my card again - we left - nowabout 3:15am. spent over an hour the next day on the phone with Expedia to get a refund since we did not stay and no one was able to figure the situation out while we were standing there.- spoke with a very helpful Expedia agent who tried unsuccessfully to get the manager of this Hampton to issue the refund - this manager instead lied and said we were no shows. Expedia kindly refunded anyway due to the notes left during the 2:20m call while we were standing in the lobby- Long post I know, but beware - I am not sure of the angle being worked here by this Hampton Inn, but the customer service by the manager was awful. "

"Pool was great. Good drinks and good music. "

"I stayed here for a conference in the area. The property was very well maintained and the staff were very nice and accommodating. It was also in a pretty convenient location as well. I would definitely stay here again. "

"The room was very clean. The staff was very nice. I loved having my free tea at night. "

"no coffee"

"Clean rooms comfortable beds. Not much room in the parking lot though. I drive a larger truck and it was a little bit tight. Other than that a wonderful place to stay"

"We were told the shuttle was coming the night we arrived but it took an hour. They didn't tell us to pre-order the shuttle for the morning, so we had to take an Uber. The hotel is rundown and the staff wasn't friendly. "