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"It was simply the best. We liked our stay- rooms was cozy and comfortable. "

"Our bartender was an absolute gem! Kristen can carry a conversation, offer a joke, make eye contact & is a very hard worker. I don’t remember the front desk gentleman’s name, he also was funny & helpful."

"They assigned me a room that was incredibly far away on top of that, there was no hot water, and even though we called to have it fixed, they never came to try to resolve the problem."

"Staff was very friendly and very helpful 😊"

"Breakfast without egg or omelette only bagels and coffee "

"Wonderful experience "

"Staff was great and hotel was clean . Breakfast was good as well! "

"My wife and I travel frequently. I chose the Courtyard by Marriott Indianapolis West because of the location. The level of customer care we received while staying at the hotel was OUTSTANDING. We were dealing with an incredibly challenging situation. All the staff were helpful and cheerful. “Tee Jay” is the General Manager of the hotel. She was compassionate and the most caring person I have met in the travel industry. This is the hotel you should choose when staying in Indianapolis. Thank you,...

"Great staff…hotel in good condition, I’ll stay again when in town. "

"N"

"This hotel was nice and clean. You could tell it has undergone a renovation in the last few years as the lobby area and the rooms were all updated and modern. The staff was friendly and helpful. The breakfast was very basic, mostly cold items and waffles. I would stay here again. "

"Only stayed one night but rooms were clean and staff were very helpful"

"Overall we had a decent stay. Our room was clean and I really liked the shower and the included lotion, body wash, and conditioner. The staff was also very friendly and welcoming. Breakfast was good and the hotel is in a perfect location with a lot of stores nearby, which made everything very convenient. One downside was that the walls seem thin because I could hear the people in the room next to us. My room also didn’t have carpet, which I personally didn’t mind. The biggest concern was the...

"PROS: 10 min. drive to airport. 12 mins. drive to downtown. Safe hotel for solo traveller. Staff were friendly. Big room. Price was reasonable. Has a microwave & kitchen. New bathroom and doorway flooring. Relatively clean except for the towels & bed sheets. $10 airport shuttle was prompt. There was construction on site but I didn’t hear it in the mornings/evenings. CONS: Right beside the hwy - if you’re a light sleeper, you won’t sleep. Wi-Fi cuts in & out & when I complained to the...

"The shuttle told us where they'd pick us up and they were punctual."

"Perfect"

"Room was dirty and smelled like smoke, staff weren’t very friendly, lots of people smoking everywhere, difficult stairs with no elevator"

"Very clean loved the sheets soft an clean no stains har wood floor . Bathroom was also very clean .my room was suppose to have a kitchenette but i was ok without it.. they come an clean room .. very quiet considering how many people were coming an going . Regular traffic .. but i will say bring a roku stick or something..cable is horrible. Theres no breakfast nothing to do . Wifi works great when your close or in the building There were no sign of no bugs being in there not even an ant ....

"For the short stay, it was very nice."

"Yes "