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"We've stayed here multiple times and have no complaints. "

"Clean comfortable room with an easy check-in and checkout. "

"Very clean and quiet with lots of amenities. Love the full and fully equipped kitchen! Lots of room for when we come up to see our daughter and grandson. "

"This has just become one of my all time favorite hotels. Beautiful! "

"Great hotel, quiet, clean. "

"Room and lobby was clean, rustic northwoods decor was a bit dated but charming. Staff was very nice and helpful. Pool, hot tub, restaurant look permanently closed. Hopefully there are plans to reopen at some point in the future, especially as local options for dining are limited. Good value for what we paid for lake view balcony room, only a few other guests at the time we stayed. "

"breakfast was good, just ran out of some items because there was a group of hungry hockey kids. some items are available 24 hrs. Tea, coffee, apples, that was nice. Staff was always pleasant. "

"The bathroom was dirty (hair in tub, black grime around taps that came loose and went all over the sink when wet - gross! The carpet was not vacuumed - lots of dust around the desk. The beds were uncomfortable. The smoke detector light was really bright and shined down in our faces all night. I left after one night of the originally planned 2-night stay, but they still charged me for the second night because they didn't get 24 hours notice - even though I checked out at 8am. The front desk person said someone would call me about this, but they didn't. I called to request a manager and was asked to leave my number for a call back, which i did. Still no call. The next time I called I spoke with the manager (Jay) who told me he'd call me back the next day, but he didn't. I was not asking for a refund for the night that I stayed, but they did not have to charge me for that second night. Especially when I left because it was unsatisfactory!"

"The building was condemned, I didn't stay there. I had to get a different hotel. I've tried to get a refund from hotels.com and you won't give me one. Check my file, I've sent multiple emails and direct messages through X. I've shared an image of the notice that was on the locked door of the office of the hotel that clearly states the property is not suitable for human inhabitants. "