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"The staff was great and the room was clean and comfortable. "

"Everyone is so nice and helpful! It was also in a great location with an amazing rooftop picturing the entire city."

"Clean room. Amazing breakfast. Wonderful staff and great service. Excellent location. "

"It was amazing and clean and really really perfect"

"Excellent room condition. "

"Staff were very attentive, room was quaint and very clean. Loved the patio we had off our room. "

"Very impressed with the whole experience of staying at The Kraft Hotel! All staff kind, helpful and polite. Lovely room attractively furnished and having a balcony was a lovely bonus. Ideally situated approx 10mins walk to the city and its many attractions with bus stop also nearby. Various restaurants on the doorstop at good prices. Rooftop pool and patio area afford breathtaking views across the city Small gym and sauna also available. We were bed and breakfast basis and were delighted at the choices available. We wouldn’t hesitate to recommend this hotel! "

"The room was fine, what made our stay was the staff, just the best, engaging, helpful and informative. So much good advice that made our stay in Florence so much better. Spotlessly clean, which is so important "

"Lovely brand new hotel couldn’t fault a thing - easy to get to from the main motorways arrived very late Friday early hours sat morning the chap on reception was super nice and very friendly . Swimming pool outside will be lovely in the summer to cold in January . Recommend this hotel ."