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"The manager was berating staff in front of customers and was rude"

"This is my second or third time at this hotel. It’s always clean and staff is always so nice."

"TV in the room did not work, door to the room did not open with the card and had to get three replacements."

"Good place to stay for the money and they have great breakfast!"

"Friendly staff very helpful"

"Great quiet spot downtown. Great pool, great location and beautiful hotel."

"En general todo muy bien! La piscina está falta de mantenimiento y las instalaciones tambn están un poco falta de mantenimiento"

"This hotel has cockroaches all over!! I had 4 in my room and I was only in there for 10 minutes at most! The lady at the front desk wouldn’t let me check out or refund my room. Out of the hundreds of hotels I’ve stayed at for work this is was without a doubt the worst and that’s no exaggeration!"

"Clean but pool was under construction and I wasn't allowed to get my money back to change hotels because I went through Expedia. Only reason I picked this hotel was because of the pictures of the pool and my kids couldn't use it."

"Excellent hotel. Best in Abilene, and we looked at several options while in town. Clean hotel, clean rooms, easy parking, helpful staff. Everything in Abilene is overpriced right now due to multiple AI data center build outs. However this hotel came closest to validating the sky high Abilene room rates. Would highly recommend."

"Hotel had alot of workers from out of town. Breakfast was ok.. didn’t use the facilities, which i wish i did.. walking into the room a sensed a smell of urine.. i told the maintenance man and he did something to mask the smell.. bed was very comfortable.. be careful bottled water in lobby is $5.00 per bottle.. holy smokes.. crazy.. all in all hotel was fine."

"Trip double booked, not one person knows whats going on and the hotel is hotter inside than outside. No pool, breakfast nonexistent and you get accused of smoking when you dont smoke."

"Great customer service very friendly made us feel at home..front desk ladies and lady setting breakfast were fantastic...."

"Quite and clean"