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"Staff are excellent & location is outstanding "

"We stayed for week in a Garden Room during a visit to Cornwall with my wife during a heat-wave. The room was large and airy with two bathrooms. The staff had put a large fan in the room and it was running when we went in and it kept the room at a comfortable temperature during the stay. We had breakfast every morning included. The service was quick and efficient with helpful, friendly and polite staff, the food and choice were excellent. There was plenty of parking at the hotel and the bar...

"Wonderful stay with a big air conditioned room, wonderful food and a delightful spa/pool."

"I like the character and location of the property and the staff are doing the best that they can. The property is dated and in need of investment. The bedroom could have been a bit cleaner (hoovering the carpet which did not seem to happen during my stay) and the bedding did not fit the mattress. The staff were kind and helpful though some better manners from certain bar staff would have gone a long way. The food was great."

"Hot plate at breakfast. Toast on a toast rack. No grouping around a toasting machine!"

"The cobblestone parking was slightly challenging, and we weren’t expecting to be in a separate building from the inn, but the room was very comfortable and the large window had a great view which brightened up the space. The location was perfect, and the staff was pleasant and helpful. We appreciated that breakfast was included."

"We enjoyed our harbour view room very much. There was always something going on around the harbour. it was quite a long way to the main Falmouth attractions so we ate mostly at the hotel . The food and drink at the hotel was quite pricey but perhaps on a par with other hotels in the area. The breakfast was good and plentiful. The staff were helpful . The surroundings were a bit drab and the outside space quite limited and close to the road. The hotel was in need of decoration in some areas....

"Coffee machine leaking. Pub food / cider not very good. WiFi intermittent. Comfortable beds, good shower, close to hospital"