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"The hotel was dirty. The toilet was clogged. The phone didn’t work. No dial tone so had to go down to report the toilet and I was given a plunger and considering it was already clogged upon me checking in, maybe a maintenance person should have came up. The ice machine was not even plugged in but considering how dirty everything was maybe that was a good thing."

"Nice place."

"Room and lobby were normal for what I would expect. Staff was very helpful and friendly. I wish they offered a complimentary breakfast, or at least an expanded menu for the in-house Bistro. The Bistro has a very limited breakfast menu."

"Very convenient to Southern Union Community College and several places to eat."

"Staff, room and parking were great. Breakfast was BASIC. The ice vending machibe was out of order in 3rd floor the whole weekend."

"Clean room, staff was super friendly!"

"A/C needed maintenance and so did the bath/shower really needs updating"

"El baño malo malo la cortina de baño llena de Moho, el techo callendose, el olor del cuarto a humedad"

"It was clean"

"The location was convenient and the room was clean, except for a musty smell."

"The complimentary breakfast was very good. The pool, however, was very dirty and we had to skim in out ourselves and had ask them to turn it on. Its condition was embarrassing to me when my grand sons visited and went swimming."

"Very helpful staff."

"Checked in around 3pm, but didn't get into the room until after dinner. The room and amenities were good. After unpacking, I pulled the chair out from under the desk and noticed something had been dragged out by the chair. It turned out to be animal feces! I contacted the front desk and was told that none of the housekeeping staff was on duty, but that he (the front desk manager) would come up to sweep up the mess. After sweeping up the feces, he left me with a container of antiseptic wipes to...

"Food was left in the refrigerator upon arrival and I also asked the linens to be changed and they were not..."

"Front desk lady was very kind and helpful"

"Outside is clean and well lit. Room REEKED of mildew. Overpowering mildew smell. Not super clean."

"Outstanding customer service all the way around. Thank you very much for the amazing experience."

"There were roaches in the room. One crawled across my face and they refused to refund, give a free or reduced night. They wouldn't do anything."