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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Travelers enjoy tropical luxury at this all-inclusive resort with eight pools, Asian cuisine options, and rejuvenating massage services

Choose dates to view prices

Hilton Tulum Riviera Maya All-Inclusive Resort sits near Akumal Beach, offering 3 beach bars and 9 restaurants. Guests can join yoga classes at the gym or book body treatments at the spa. Families particularly appreciate the kid-friendly amenities and the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
The current price is ฿11,168
฿13,624 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 3 Jun 2026 start from ฿11,168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach and Xcacelito Beach. South Akumal Beach and Aktun Chen are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1094 out of 1950 reviews
Rating 8 - Good. 387 out of 1950 reviews
Rating 6 - Okay. 250 out of 1950 reviews
Rating 4 - Poor. 104 out of 1950 reviews
Rating 2 - Terrible. 115 out of 1950 reviews

Reviews

Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, property conditions & facilities
Amazing resort, kids friendly
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting this resort and loved it! Staff was friendly and helpful. Food was great. Only upsetting thing is that their adult area was under construction and we did not know until we arrived. Overall tho we had a great time
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Edelmira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, food was delicious And good service. Beach is very nice but is a little rocky. In love with the Spa. I would definitely recommend and come back.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ashley Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and very helpful. This trip was a home away from home.The food and drinks were excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and property were clean and staff was nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfying experience. All staffs are hardworking, pleasant, and friendly. Foods are great, entertainment teams are awesome No complaints!!
Main beach
Night entertainment
Food at Maxal
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. There is enough room for singles, couples, and families. I wish the weather was better at the time that I went but other than that, it was a great experience.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, clean rooms, great value
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and the best food in any inclusive resort
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean spacious room, friendly staff, great food.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, property conditions & facilities
Incredible service beautiful beach and pools. Food was great very clean.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean rooms, good amenities and friendly staff
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lilana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean property, great staff, food and entertainment. No issues with loungers, plenty of space for everyone.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff members very friendly, can’t complain because everything made my stay feel good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
As always, the staff is great and we always enjoy our stay with the Hilton family
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing place was amazing food was amazing nothing bad to say at all best all inclusive i have ever sayed at.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The overall decorum of the outside landscapes, the 24 hour transportation, room service and access to food. The entertainment and daily activities.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Parin bimal

Liked: Cleanliness, staff & service, property conditions & facilities
It was family friendly and nice property.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Meghane

Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun! The staff were very friendly and helpful. The resort was very clean as well.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Daychanel

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and welcoming hotel was amazing staff was great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Good food. Pleasant staff. Nice layout. Comfortable rooms.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karen Marisa Torrieri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort checked all the boxes - beautiful ocean view and huge rooms stocked with amenities. Made my vacation (a 50th birthday trip with 7 friends from multiple locations) amazing. The food was resort food (fine, not exceptional except for the Mexican restaurant, where we went for food) but that's normal (having stayed at 5 resorts in the Caribbean, this is totally the way it is), and you get a lot of value for the money.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Candace Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean! Staff was always so welcoming and friendly. Loved everything about the resort! Definitely coming back!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
clean room staff amenities etc
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Saijyoti

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good activities, great staff and amenities. Food and drinks were good
Stayed 5 nights in Dec 2025