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"Breakfast very poor both days Closed the outside seating area (30d) and restaurant for a private party,they should think about the people staying in hotel o they did not. Check out,come down stairs to reception you could not move for people and also outside on pavement. + Room was excellent plus the Bar staff was excellent."

"Great staff and customer service, rooms nice and clean but air con was not brilliant and the sinks in the room would not put out cold water for more than 5 seconds and kept flowing extremely hot. Apart from that it was a nice stay"

"The rooms were fine, but it’s more a bar and nightclub than a boutique hotel. After making the booking they sent a message informing us about the late night music which was not advertised in the description. I asked to cancel but they refused, and said they would allocate a quiet room instead. When we arrived they had downgraded the room type (no bath included as promised) and did not offer to alter the price."

"The experience was absolutely amazing. The food was great, the staff was super helpful and available at all times. We cannot wait to return!"

"For the money, this has to be the best value in town. Will definitely stay again."

"Pool and spa area were good. Not the hotels fault but we visited during the heatwave and the second floor room was unbearably hot, the window barely opened and the fans were ineffective"

"Great rooms right in town centre with lovely Korean restaurant next door. Superb air con in hot weather too!"

"Beautiful, historic building, with lovely, tastefully decorated rooms. The staff were very helpful. Good breakfast was included in the room price. We were there during a heatwave and the room stayed uncomfortably warm all night, but I do not fault the hotel for this. Would definitely stay again, though perhaps not in midsummer. 😄"

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...

"The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room"

"Really enjoyed the stay, great staff, service and facilities, breakfast was great , a really nice place to stay"

"The character, history, and old world charm was superb. We would have enjoyed more time here. Thank you."

"Great hotel, easy to park and room was really nice. No air con but there was a fan provided. Unfortunately tv did not work or the telephone. Receptionist said they were unaware and it couldn’t be fixed but offered access to the spa and drinks. However I already had access & had bought drinks in the spa. Spa would be very busy with day guests in the day. Breakfast was great and great choice available. "

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"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Conveniently located with quite surroundings. Easy access to Cotwold."

"We stayed for one night in the four poster room (which is very grand). The house is beautiful, staff are helpful and dinner was excellent."