"This is my favorite hotel in Bangkok. Hotel is conveniently located in Sukhumvit and the MRT and BTS stations are a minute walk away from the hotel. The rooms are spacious and well appointed. All of the staff have great attitudes. On this stay I would like to point out an exceptional staff member, James Kiattisak at the front desk. James was instrumental in ensuring that my stay would be great as I had messed up my reservation carelessly and James took the time to fix the issues that I had created (I messed up the reservation, not the fault of the hotel or Expedia). So many other hotels in the west would have been dismissive of me due to my error, however this staff member went above and beyond to rectify my error.
Will I return? Absolutely"
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