Search Hotels Near Sunset Park Dog Park, Vancouver

"Staff are friendly and helpful "

"The property staff was very good. Reception was fast and efficient. The woman at the food court cash was also very nice, bringing out our food even though that wasn’t her responsibility. The bathroom was fine, good coffee in the room, despite being by airport it was not noisy. The room cabinet is looking dated as is the carpet in parts of the facility. The casino was pretty fun. Adult children liked the pool but said jets not working on hot tub, Parking was free. "

"i paid for my sons stayfor one night on his way home to the UK. because i paid with my credit card he was asked to pay $250 damage deposit, what did you think he was going to do, have wild parties and wreck the place. no breakfast at the resteraunt ??? next door just crossient and mussoli, he could get bacon egg sausage if he paid$5.00 for each item, disgusting. the pool was good the airport shuttle was good. i would never stay at the sandman hotels and i will tell my friends not to stay there. no stars for you"

"Great location and the Chop is a great place for lunch and dinner."

"Nice staff, timely shuttle service. "

"*"

"I ordered an accessible room for handicapped people and paid more than a regular room. We arrived at 3:05 pm. Check in time is. 3 pm. Clerk at front desk saw that the room had not be cleaned as they allowed previous guests to stay until 2 pm. They tried to give me a non handicapped room and I explained that I could fall as I have knee issues and need grab bars. We had to wait about 20 minutes for the room to be cleaned. Staff refused to get a manager and said no manager on the weekends! Room was across from a Costco and noise can be heard as delivery trucks come early. Hotel is not near restaurants and you need a car. Staff not friendly and the evening clerk giggling as he did not care about the fact it was not ready. Don’t stay here! "

"Jennifer was amazing and house was a beautiful stay. Places near by to eat"

"I paid an additional fee for guaranteed early check-in at 1:00 PM. When I arrived at approximately 2:15 PM, I was told my room was still not ready and was asked to wait while housekeeping finished cleaning it. I explained that if a room was not available at the guaranteed early check-in time I had paid for, I would like a refund of the early check-in fee. The front desk employee refused the refund and instead offered another room of the same type, which I accepted because I was checking in before a cruise and needed to settle in. Unfortunately, the replacement room smelled strongly of cigarette smoke despite being labeled as a non-smoking room. I called the front desk to confirm it was non-smoking, and the employee acknowledged that it was. Their solution was to send a male employee to the room with air freshener to spray it. For my own comfort level, I was not comfortable allowing an unknown man into my room while I was alone, so I declined. What made the experience even more uncomfortable was an inappropriate comment made during check-in. After asking if I was checking in alone and I answered yes, the front desk employee stated, “Well, if you need to, we can let you bring a guest to your room if needed.” The comment felt unnecessary, unprofessional, and inappropriate during a standard hotel check-in interaction. Overall, the experience was disappointing from start to finish. If guests are paying extra for guaranteed early check-in, the hotel should either honor that comm"