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Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
Hotel in Stratford-upon-Avon with 24-hour front desk and restaurant

Choose dates to view prices

Located in Stratford-upon-Avon, the Mercure Shakespeare Hotel offers elegance for travelers. Relax by the lobby fireplace, enjoy the terrace, or dine at the Restaurant. Attentive staff and free WiFi enhance the comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Fan
Hypo-allergenic bedding available
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 1 Double Bed

Privilege, Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Heating
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Fan
Hypo-allergenic bedding available
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)

Highlights

Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Connecting/adjoining rooms available
Rollaway/extra beds (free)
Free cots/infant beds
Fan
Hypo-allergenic bedding available
Eco-friendly toiletries
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER

What's nearby

  • Royal Shakespeare Theatre - 4 min walk - 0.4 km
  • Shakespeare's Birthplace - 6 min walk - 0.5 km
  • Stratford-upon-Avon College - 9 min walk - 0.8 km
  • Stratford Racecourse - 3 min drive - 2.0 km
  • Anne Hathaway's Cottage - 3 min drive - 2.0 km

Getting around

  • Stratford-Upon-Avon Station - 11 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪The Garrick Inn - ‬2 min walk
  • ‪Dirty Duck - ‬4 min walk
  • ‪The Golden Bee - ‬3 min walk
  • ‪Sabai Sabai - ‬5 min walk
  • ‪All Bar One - ‬3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

Upscale hotel located in Stratford-upon-Avon City Centre
At Mercure Stratford-upon-Avon Shakespeare Hotel, you can look forward to a terrace, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks at this hotel include:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • Smoke-free property, 1 meeting room and a front desk safe
  • A lift, wedding services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 78 rooms include comforts such as 24-hour room service, as well as perks such as free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, portable fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1764
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 August 2024 to 1 October 2025 (dates subject to change).
This property will be closed from 1 November 2023 to 31 May 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

Is Mercure Stratford-upon-Avon Shakespeare Hotel pet-friendly?

Yes, Mercure Stratford-upon-Avon Shakespeare Hotel allows pets (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Stratford-upon-Avon Shakespeare Hotel?

Self-parking is available for GBP 15 per night. Limited spots are available.

What time is check-in at Mercure Stratford-upon-Avon Shakespeare Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Stratford-upon-Avon Shakespeare Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Stratford-upon-Avon Shakespeare Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps away from Shakespeare’s Schoolroom & Guildhall, Nash's House and New Place. The Old Bank and Town Hall Stratford upon Avon are just steps away. Stratford-Upon-Avon Station is 11 minutes by foot.

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Mercure Stratford-upon-Avon Shakespeare Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent hotel clean and tidy if a little tired
Stayed 2 nights in Feb 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience - staying in a historic property with appropriate modernisation in the very heart of a major historic town.
Stayed 2 nights in Jul 2023

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I love this hotel! It has so much character. It's close to everything.
Stayed 3 nights in Oct 2022

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, room comfort

Great location

Great location comfy bed clean good breakfast car park £15.00 a night bit expensive room clean but a bit tired but overall because of the location would recommend
Stayed 2 nights in Jul 2022

8/10 Good

Noelle

Liked: Property conditions & facilities

Historic and convenient

Was a comfortable stay. Perfectly located near all the walkable parts of town. Loved the history of the building!
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful old original building which is in great condition and very quaint. Service was excellent and it’s so central to the most beautiful town.
Stayed 1 night in Jul 2023

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, perfect location, lovely rooms, friendly and helpful staff.... but a bit overpriced in my opinion.
Stayed 2 nights in Nov 2022

8/10 Good

Jono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Comfortable room and pleasant staff Would come again
Stayed 1 night in Feb 2023

8/10 Good

Merlyn

Liked: Staff & service
The central location made it ideal for identifying properties that would be walkable from the town centre.
Stayed 4 nights in Sep 2022

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and good shower. £15 per night parking charge. Excellent breakfast.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for the Cristmas market.

Hotel well positioned to the town centre Creaking floors added to the historic ambience of the hotel. Service was excellent and bedroom warm and cozy, essential during the very cold weather during the Christmas market.
Stayed 2 nights in Dec 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in Stratford with lots of Tudor-esque period charm. Helpful staff on the front desk. Yes, some of the facilities (bathrooms) could do with an upgrade but our room had everything we needed, beds were comfortable and clean and for the price paid we were very happy with our stay.
Stayed 1 night in Mar 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, very central. Amaxing building. Staff very polite and helpful, but short staffed the whole weekend so bar area was constantly closed. Breakfast and service was very good. No option to keep towels, changed every day- not eco friendly
Stayed 3 nights in Oct 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant welcome. Bit of olde worlde charm. Lots of seating to enjoy an evening drink in or round the bar. Reasonable breakfast. Only downside was creaky floors. Handy for RSC.
Stayed 1 night in May 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

A
Stayed 1 night in Sep 2022

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, room comfort

Great location a bit expensive

A great location and lots of character in this hotel. A bit expensive considering you have to pay extra for breakfast and parking which added another £78 to our 2 night stay. The room was clean and comfortable but a little tired and could benefit from a coat of paint. And some new arm chairs. The breakfast was generally good but warm rather than hot. Overall we enjoyed our stay but felt itvwas somewhat expensive given the quality of the hotel.
Stayed 2 nights in Jul 2023

4/10 Poor

Miss Emma

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay again

The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Stayed 1 night in Oct 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel but at £193 was joined to another room with a thin antique door . Lovely but thin could hear all conversations,snoring toilet breaks so they would hear use . Parking extra £15 . Breakfast was lovely can’t fault shame it is not within price another £12 each
Stayed 1 night in Mar 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. The history, the ambiance, the staff. Everyone was very pleasant. Hotel is right in town, walking distance to most things Shakespeare. It’s a very old hotel with lots of charm. Not a modern cookie cutter place. The only reason for four stars instead of five is that our toilet didn’t ever flush. We got it to flush once and housekeeping got it to flush once. Would definitely return and/or recommend though.

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure in Stratford is an old building.This is not a 5 star resort.I say this as a positive statement.The world needs both.I love the vintage nature of The Mercure.It's a a perfect reprasentative of Stratford as a whole-English,old, Beautiful and magical.I love the old beams,not a single right angle to be found.Wonderful sitting spaces,and a short walk to the beautiful park with canals.
Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a right angle in sight!!

The Shakespeare is old, very old, and as such the walls and floors are a bit wibbly wobbly without a right angle anywhere in the building. It is full of character so if you are expecting modern clean lines, don't bother with this place. But once you accept the limitations that character brings, what you have with this hotel is a comfortable well equipped hotel in a brilliant position to explore the joys of Stratford. I loved the place and will happily return
Stayed 1 night in Jun 2023

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort

No air con

Really nice place but the air con did not work- having told them 3 times we came back to our windows wide open and a fan !
Stayed 2 nights in May 2023

4/10 Poor

DEBORAH

Disliked: Staff & service, property conditions & facilities

Disappointing

Hotel is in poor condition which is a shame as it is a lovely old building. We saw 2 reception Staff , the check in one gave us no information at all and the check out one was uninterested and rude. They definitely need to go on a customer care course asap. I would not stay there again.
Stayed 1 night in Apr 2023

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, it's appeal for us location and authentic historical building.Their were issue's, due I think to understaffing, their was no Christmas dinner on offer,we were expecting to dine in the restaurant, Christmas day, using the daily menu, but were seated at low tables in the lounge area, not much of an occasion.The lady that served us was excellent though.Nice touches with sweets and mince pies on offer in reception area.The fires were not lit often enough.May have encouraged people to sit more often in social areas No charge for our dog,a good thing. We have stayed at this hotel, numerous occasions but maybe not Christmas again, due to understaffing , which reflects in lack of service.
Stayed 4 nights in Dec 2022