2/10 แย่มาก
Irving
เดินทางกับครอบครัว
16 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Hilton should be ashamed to have its name associated with this property. Our room was a disgrace. First, It was dark and dingy, so we raised the window shade, only to discover that our window faced a stucco wall just a few feet away. Worse, the window from a different guest room stared right into our room, compromising our privacy. We were thus forced to keep the shade down which had the practical effect of a windowless room. We asked if we could be moved to a room with a better view and were told “all the rooms are like that”. Second, there was a clump of human hair in the bathtub from a previous guest, which was disgusting. Third, the room was very poorly appointed and lacked even a chair or sofa. The only choice was to sit on the bed or stand. Fifth, there was no real closet and no bureau or chest to put our clothing. The hotel was obviously aware of this design defect and had temerity to post a sticker suggesting to use the hooks in the hallway or store items “under the bed.” Sixth, most of the lighting, which was inadequate to begin with, did not work. Seventh, the décor was obviously budget-level with most surfaces covered in cheap laminate. To add insult to injury, we were charged $450, which is literally a multiple of the rate typically charged for hotel rooms of this caliber. We feel we were misled and were victims of price gouging. We have photographs to document the conditions we have described in this review.This review complies with your criteria
Irving
เข้าพัก 1 คืน, มกราคม 2026
