โรงแรมใกล้ศูนย์กีฬา Southwest, ดัลลัส

"Breakfast is fresh with decent options and staff is quick to answer any question I have. "

"Nice"

"Okay location. could use some updating/renovating. Our room's carpet had several spots that were lifting and most of the tile in the bathroom was cracked. "

"Clean room, air conditioning was good,"

"Stay was good!"

"The stay did not meet my expectations. When my son and I arrived at 9 PM, the front desk was closed, and we waited nearly two hours for the next employee to arrive. I was first given a room that was already occupied, and my key had to be reactivated multiple times. The water in the shower was extremely hot, making it difficult to bathe safely. The elevator was also out of service for several days. Overall, this was one of the worst hotel experiences I’ve had. "

"Even though the Residence Inn was under renovation the staff and construction crew were very mindful of the guests as far as noise and interfering with our stay."

"Horrible!!! La habitación estaba muy sucia, el baño con moho incluso así olía la habitación;la alfombra está muy sucia y llena de pelos de animal , la piscina está fuera de servicio; en sí el hotel se ve con mal mantenimiento ,el elevador olía a pura grasa (aceite quemado) no lo recomiendo si pudiera adjuntaría fotos que tome."

"Not impressed at all. If you google their address, it says, a pool, fitness area, conference area. ATM. None of this is true. The place was so ran down both inside and out. Had to have a room change because the frige did not work. Window blinds were so old you could not roll them up. The elevator sounded horrible. I did notice there was not a posted inspection paper on the elevator of when it was last serviced. I was looking at the other 3 hotels around this one, and they all were ran down...

"The AC units are preset and locked so the temp in the room never went below 72 degrees. I have health issues and I was uncomfortable and didn't sleep well our entire stay. We asked for our room to be cleaned during our stay, and it was never done. We had to call down to the front desk for more towels (due to housekeeping not cleaning the room as requested). The elevators (both of them) went out of service on our second day there, and we were staying on the 3rd floor, which means we had to...

"I recommend for a low-key hotel, with great service, hot standard breakfast, and clean rooms. My family and I rented a car, and decided to stay here due to proximity to DFW airport & because it was in the middle of the many cities (Plano, Frisco, Downtown Dallas, Fort Worth, etc). We also needed a room with a sofa/trundle bed, and most hotels all around Dallas did not offer this at a reasonable price. Staff always said hello and goodbye with a smile, and the breakfast bar had great options,...

"staff was not very welcoming."

"Room smelled terrible until ran ac half hour,room was decent and for where located next to I-35 was actually quiet overall ok but for price could have not smelled and been cleaner, that being said I would stay again Staff was great"

"We had to move rooms because the burner didn’t work and microwave didn’t work. Shower was closed so tightly I couldn’t open the water. Sticky floors. Loud bathroom air filter. Low cost bedding (not cotton). No community room. No kitchen items need to buy yourself (go to the dollar store or target discount). The thing that made me leave early was the poor WiFi even after “upgrading” it was still horrible!!! Just stupid back and forth blaming the other party and couldn’t not issue a refund....

"The stay experience is amazing, I would like to come back again!"

"No breakfast even though they said there was"

"I appreciate that the front desk receptionist was polite and helpful, unfortunately the overall condition and maintenance of the property fell short of expectations. Upon arrival, there was a trash bin left inside the elevator and a cart sitting unattended outside. What was concerning is that even after multiple trips back and forth, these items remained in the same position, which gave the impression of poor upkeep. Breakfast was also disappointing. The options were extremely limited,...

"Cockroaches"

"Wasn’t very clean. Didn’t have any shampoo or conditioner so bring your own. Didn’t smell very good either. "