"Very helpful at check-in and I got into the room about 2.30pm as it was ready. The hotel was clean, although it is in need of a refresh but I only needed somewhere to sleep. Overall, I was very pleased with my choice of hotel"
"I Travel as a Professional British Citizen. Therefore have pre-paid WI-FI Internet access. Etc;
A Professional Hotel should:-
1. Provide Professional information to ALL
GUESTS. For eg; Breakfast times. Weekdays
and Weekends. Other Facilities. Etc;
2. Dishes not available on Menus. Should be
noted on Restaurant Menus and Room
Service Menus. Attach Drinks and Beverages
Menu to Room Service Menu. Advise the
Restaurant Breakfast Chef. To use a
Egg Omlette Recipe. Etc; Because 2 fried eggs
stuck together is NOT an Omlette.
3. STOP Over-Pricing basic Brand Bottles of
Wine.
4. A Concierge does not have the role of a
Hotel Manager!? Re.Complaints. Etc.
5. Educate ALL Staff NOT to Discriminate
against Guests who are racially not white.
"
"We visited the Chilworth Manor Hotel for our mini moon after we got married. The receptionist was very rude and abrupt when we arrived to pay before our wedding (before we got married) and made us feel unwelcome from the get go. We had booked an executive room which isn’t the cheapest room in the property and we were placed in a dark and dingy room with dark patches and holes on the netted curtain (room 6) clearly not the mini moon we expected however as we arrived at 1 am we were unable to switch rooms. Sadly we will not be staying again and has left a very sour taste after what was the best days of our lives. "