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"Room was spotless bed comfortable and all the staff were very friendly and helpful "

"Location is great - walkable to many restaurants, pubs , train station and to the River Tyne. The room was clean and the staff was nice and helpful. Will definitely stay at this property again."

"Friendly arrival. Room cleaning thorough "

"Very handy hotel if travelling by train. Room spacious with excellent shower / bath room."

"Only used for overnight before early flight but lovely comfortable bed and room. Very handy to walk across to terminal early morning. The food suited us and we had a pleasant relaxing evening pre flight. "

"Nice place, poor service at bar. I didn’t even know there was a dining area, poorly marked"

"Fantastic hotel with lots to do"

"Lovely rooms. Very tasty food. Really nice cocktails."

"Only stayed for one night but it was convenient, clean & quiet. I haven’t rated breakfast as I didn’t have it, or “eco-friendliness” as I’ve no idea what that relates to! Would recommend and would stay again. "