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"The cost was just within my budget. Very basic & affordable. As a solo traveller, I felt safe and secure. You get what you pay for. I didn’t need to use the shared spaces. Would return 😊"

"Didn’t get any comforter first night didn’t know why. Had to ask for one the next day. Make sure you have your comforter, if not ask for one."

"Staff"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"We had a lovely overnighter, just wished we could have stayed longer. It felt spacious and luxurious and breakfast was very good."

"Being 2026 I never thought to look and see if hotel had air conditioning. Windows only opened 4” so being high 80’s during our stay extremely uncomfortable. Lesson learned! To top it off fire alarm went off at 10:00 pm after a long flight, no communication, fire doors on 2 floors were boarded up, no staff to help and in the end no fire or apology for waiting outside for the all clear. Very old infrastructure and they claim it’s in the Q for remodel but no indication. I might add half the outlets...

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Lovely hotel along the river bank ."

"Great stay"

"Langham is luxury, Effortless and wonderful staff great restaurant Also great area!!!"

"Great property and an amazing location. Highly recommend"

"Clean room, good service, beautiful hotel and a nice location!"

"My husband and I stayed here for 8 nights, we included breakfast with our stay and it was well worth it. The breakfast buffet was displayed beautifully every morning with little omelettes, an assortment of breads, pastries, deli meats and cheeses, fresh fruits and vegetables, yogurt and cereals. They had many freshly squeezed juices, flavored water, drip coffee or served espresso directly from their bar. The service of the staff was excellent, they were friendly and helpful. We loved our corner...

"friendly and clean"

"Amazing helpful staff, wary check in and we received an upgrade to Penthouse. Beautiful room and views ."

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