Search Hotels in Sienna Plantation, Houston

"Once you venture past the Lobby and reception areas, the hotel was generally all very tired and a bit scruffy. The Breakfast set up is a total joke, queuing at the bar to order, only one staff member taking orders and making all the coffees etc. After waiting for ages even the food was disappointing. "

"All of the staff were great, except one staff member who was extremely rude during check in. Thankfully, another team member stepped in and assisted us. "

"Good"

"Do not stay here. Here are some highlights. #1 checked in and could not get in our room because the door scan didn't work. Sat with my kids for 30 minutes on a dirty hallway floor waiting for maintenance to replace a door battery. #2 1 towel, 1/2 roll of toilet paper in newly cleaned room #3 Duct tape on the refrigerator door #4 Broken cabinet door laying on the kitchen counter #6 Broken dresser drawer in the bedroom #7 couch cushion heavily stained #8 AC vent covered with dust #9 microwave open/close button jammed #10 no plastic bag liner in the kitchen trash can #11 multi-floor parking garage does not have an elevator at all. You cannot push a luggage cart up the ramps. #12 parking garage stairs smell like pee and have homeless people sleeping in one section. #13 Complained to front desk and they refused to credit our stay because "we used a third party company (Hotels.com) to purchase the room. I paid $1,000 for 3 days at the terrible hotel. If you decide to stay, at least stay away from room 1303."

"The overall stay wasn’t a good one. The property was filthy. Carpet was dirty. The elevator had trash in it. The walls and floors to our room were dirty. I mentioned and nothing happened. The housekeepers just had the carts on the floors and sitting while they were chatting and eating the breakfast food. I would not recommend this place at all. Especially, holding the name Hyatt my expectations were ruined. "

"Rooms are clean. Staff are friendly. Manny, our shuttle driver, was a joy! "

"Old, dirty. "

"We had a great stay this weekend! Anything you needed was in the hotel. Great food and drinks! Pool and hot tub were awesome! We will definitely add this to the list of hotels to stay at in Houston "

"Honestly I didn’t like it and i wouldn’t stay there again. I can see why other people might but there is no parking, they charge 55 for valet but if you call front desk they assure you it was 35… so I don’t know who’s stealing. Plus if you have bags you’re lottery going to have to walk to the entrance because due to train rails you can’t get to the front which is not advertised on the description. Overall, thank god it was only one night "