"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"
"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...
"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."
"Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!"
"The staff was friendly.
Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."
