โรงแรมใกล้ห้างสรรพสินค้าชีพเพิร์ด, โอคลาโฮมาซิตี

"Good pipple"

"the exterior looked great untill you stepped into the room. first off the kitchenette with full fridge is very nice. most just have the mini fridge.and that's just about all the positive i can say. the floor was dirty your socks looked like you had worn them for a year. then the kitchenette didn't have any utensils nothing the hood light. stopped working and just was not clean. then i noticed black dots on and in the bed, floor, walls etc. i was told they were bed bugs. it was an...

"The receptionist charged me extra. In cash when I already had a fixed price on a card"

"Sold our room when we booked days in advance. Turned us away and didn’t try to help. We travel over 3 hours with our kids"

"This place has cockroaches bad don't stay here"

"For the money I paid to stay, the floor was extremely dirty, even in the bathroom. Trash was not taken out. Breakfast was super terrible, snacks and coffee, which was never ready. Folks were waiting for coffee on several occasions. Don't think I'll be staying here anymore, plus I left one day early. I know I'll not getting a refund for that."

"My room did not match the photos on the website, but the bigger issue was the overall environment. The property smelled strongly of marijuana, there was frequent foot traffic at all hours, and several guests appeared to be under the influence. The room door was difficult to open and required assistance from staff. I was also informed that the cable service was experiencing issues, and none of the channels were working during my stay. The atmosphere felt unsafe and uncomfortable, and I requested...

"Great clean rooms. Next to Chick-fil-A"

"Breakfast was a tiny granola bar. The room was clean but very dated and needed many cosmetic repairs. Everything was functional but the mattress was hard and had a permanent dip in it. The front desk attendant came right away when we had problems using our room key (operator error), I wish I would have gotten her name to say thank you. We were attending a dog show and this hotel served our purpose well. Would not stay here for a family or relaxation trip but was perfect for what we needed. I...

"The rooms are so cute and cozy and the staff was amazing. I missed that we needed to check in early and they worked with us to still get us in the first night. Lovely place."

"I was ok with pretty much everything. Especially, the Staff and the way they have concerns about whatever the patrons are concerned about. They're, genuinely caring and nice and even have a hotel pet cat which I loved. Sometimes, when you're going through things while traveling, animals break up your stresses and help you ease through them like a Trojan. I called her the "Hotel Kitty," and she came to me every time I came to sit in the front lobby area. I appreciated them having here there. The...

"Nice place"

"It was alright. But the bugs…"

"Excellent water pressure in the shower. Too bad there was no shower curtain and the the tiles were cracked and caving in between the toilet and tub. Linens were questionably stained and the whole place had this.... Ick to it. Like the energy is just bad and the vibe is WAY off. AHS hotel type things."

"The Ambassador is a fantastic hotel — people, location and accommodations. We flew into OKC during a terrific storm, and the staff could not have been more supportive. Even with the power knocked out, they let us get a drink at the bar to settle our nerves. I will always stay here when visiting. One of my favorite hotels in the U.S. "

"Do not stay here if you have a family"