The hotel, though conveniently situated within a 10-minute walk from the major shopping malls in Dongdaemun, appeared to prioritize capacity over quality service. It merely offering the bare minimum for tourists and the staffs are less helpful than other hotels we stayed before (e.g. Marriott and RYSE Autograph Collection). This left much to be desired in terms of the overall guest experience. we stayed at the residence for a week, booked 2 rooms for 3 people, and not one day we were not disappointed. Unlikely to return and not recommend.