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"Hated the virtual check in kiosk !! "

"I love it "

"Positive: room was clean. Negatives: pool not heated nor likely to be soon. Heater/AC on wall cheap, made huge noise, 50 db according to my phone. Turned on every 5 minutes. At least it drowned out noisy refrigerator. Lots of sketchy people hanging out in parking lot all day, drinking beer, smoking weed, playing loud rap music. Seems like some of them live there full time. Mattresses cheap quality, like sleeping on a bag of rocks. Usually Best Western facilities are fairly good, but not...

"Drain flies in the family suite."

"no breakfast"

"Staff not properly trained for customer service. Beds are too firm couldn't sleep. Too much unwelcome activities Outside the hotel. Wouldn't recommend to anyone."

"Property gave me a molded, unsafe, smoking room when we had reserved a nonsmoking room. "

"Marin’s best kept secret"

"Clean room "

"Clean rooms, great breakfast buffet check out ar noon!"

"Wonderful! "

"Room felt dirty"

"Didn’t show up on the system I left a $60 deposit. Customer service is very bad expect for Jenny. She was able to figure it out after waiting. Rooms need a remodel ASAP. Won’t be back for sure."

"Breakfast was great - too late on a weekend to utilize though. Nice new property and my favorite room ever in a suite - HOWEVER we were there 6 days - NEVER HOUSE KEEPING - had to go to the front desk for towels, coffee - AND THEY DIDN'T HAVE ANY !!! IF YOU CAN EVEN FIND someone at the front desk. The staff are Inept, LAZY, and Housekeeping is non existant !!! "

"Clean room, comfortable bed. Overall feeling is “cavernous “and cold. Check in staff was not very welcoming, seemed more interested in the computer than making contact with me. The rest of the staff was very friendly. Breakfast was good and fresh "

"Love this place, big hotel, clean, very quiet."

"This was just an average room in an expensive area. For the price you pay, you'd expect free car parking and breakfast, but no. They cater to people going to the Sonoma Racetrack, as RV's and trucks get free parking. The room was almost motel 6 quality. No slow close toilet lid, cracks in 5 of the tiles above the bathtub sealed with silicone and food particles between the wall and the nightstand. The "sofa sleeper"? That's a joke."

"Very convenient laundry service. Very clean room and extremely pleasant and professional staff. Will be staying at this location again. Ih and a super fantastic breakfast selection. "

"The hotel have no TV and the smell it’s not good "