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"Great stay!"

"Everything at walking distance, including the subway. The parking very convenient Rooms very quiet and extra clean, towels and bedsheets fresh and clean everyday. Room service very efficient. The best was the staff, Sarah in particular, helpful, nice, happy they can remember our names and what we were interested on. They made us feel welcomed and specials!"

"Great location. Very helpful front desk staff. Thank you for accommodating us with a reservation mix up on my end. Early check in was much appreciated by two weary out of towners. Very clean and comfortable rioms. However the breakfast was laughable. Very limited selection of pre packaged sugar bombs. Drink selection was"

"Everything was perfect"

"I was put in the wrong room initially but the front desk guy corrected it for me. The room was not the most comfortable the bed was kind of hard and the towels were stiff. I am not going to lie no I would not stay here again. Also they charged me $65 for one night of valet parking!"

"Good"

"The pool was not open and we did not find out until after we arrived"

"I have an electric car and they had all of the charges there the staff was very helpful and attentive rooms are very clean shuttle to the airport was on time and efficient"

"It’s a Westin with great standards. I would say the breakfast is quite expensive for what it is. I think the $20 voucher they give you probably should cover it not the additional $15 on top."

"I recently stayed at this hotel for a weekend in one of their suites, and overall I did have a good experience. The hotel itself was very clean, well-maintained, and the atmosphere was comfortable throughout my stay. One of the biggest positives was the staff — everyone I interacted with was attentive, professional, and genuinely helpful. They did their best to make guests feel welcomed, and that level of customer service definitely stood out. That being said, the amenities were unfortunately...

"Love it"

"This was one of the best hotels I have ever stayed at, clean, friendly and super helpful"

"Everytime I have come here, the staff is so nice. The Irish woman at the front desk, and Jeff the bartender, always go above and beyond to give exceptional customer service."

"The room was way too small and staff was not available"

"Highly recommend"

"Stayed in the John Alden cottage for the second time. My go to place when visiting. I used to be a loyal member of their competition but this place has my business from now on. Clean, very comfortable and quiet. Staff always professional and friendly."

"The hotel exceeded my expectations in every way."

"Staffs are very accomodating. The place is clean. Breakfast is okay. Coffee, tea , chocolate drinks 24 hours."

"Room was clean and staff was friendly. Plenty of restaurants and shopping in the mall connected."